Back Office & Patient Care Coordinator

GI Alliance; Paradise Valley (AZ); On-site; USD 34,000 - 52,000; Full time

Job summary

GI Alliance is seeking a Back Office Coordinator in Paradise Valley, AZ to relieve clinicians of administrative tasks and ensure smooth patient flow. You will greet patients, verify demographics, update EMR records, and manage follow-up scheduling and orders.

Responsibilities include processing physician orders, obtaining radiology authorizations, coordinating outside testing, and maintaining accurate records. A supportive team environment and opportunities for cross-training are offered.

Qualifications

• High school diploma or GED required.
• Six months related experience or training.
• Knowledge of EMR, medical terminology; ICD-10 and CPT codes a plus.

Responsibilities

• Greet and direct patients.
• Verify patient demographics and insurances.
• Update patient accounts in EMR.
• Check out patients after visit.
• Schedule follow-up appointments.
• Process physician orders, radiology and labs.
• Obtain prior authorizations for radiology.
• Coordinate follow-up visits with outside testing.
• Maintain medical records and complete lab requisitions.
• Enter data to maintain records.
• Communicate with physicians.
• Cross-train with front desk personnel.
• Follow additional duties as assigned by management.

Skills

Common sense understanding

Problem solving

Education

High school diploma or GED

Six months related experience or training

EMR knowledge and medical terminology

ICD-10 and CPT codes knowledge (a plus)

Tools

EMR system

ICD-10 codes

CPT codes

Job description

GI Alliance is seeking a Back Office Coordinator in Paradise Valley, AZ to relieve clinicians of administrative tasks and ensure smooth patient flow. You will greet patients, verify demographics, update EMR records, and manage follow-up scheduling and orders.

Responsibilities include processing physician orders, obtaining radiology authorizations, coordinating outside testing, and maintaining accurate records. A supportive team environment and opportunities for cross-training are offered.