Back Office Medical Assistant Supervisor

emergemarket.com; Des Moines (WA); On-site; USD 43,000 - 65,000; Full time

Benefits offered by this job

Comprehensive health coverage

401(k) retirement plan with employer 0

Paid time off

Eight holidays

HSA and FSA options

Professional development

Job summary

HealthPoint is seeking a Back Office Supervisor to oversee daily clinic operations, ensuring adherence to policies and efficient workflow. You will hire, train, coach, and supervise Back Office staff, manage timekeeping and staffing, and uphold clinical processes.

The role requires MA certification, WA state MA licensure, and strong computer/EHR skills. HealthPoint offers comprehensive benefits and opportunities for professional growth within a mission-driven network.

Qualifications

• Certificate from an accredited Medical Assistant program.
• Active Washington State Medical Assistant Certification or Interim Certification.
• Current WA MA certification/licensure maintained.
• Proficiency with computers and Microsoft Office (Excel/Outlook) and EHR systems.

Responsibilities

• Oversee daily back-office operations and ensure compliance with HealthPoint policies.
• Hire, coach, recognize, and train Back Office staff; manage performance.
• Maintain timekeeping records and daily staffing levels for clinic coverage.
• Ensure clinical processes follow Medical Practice Standing Orders.
• Monitor supplies, order equipment, and manage vaccine inventory and reporting.
• Lead MA meetings, coordinate staff communications, and participate in committees.

Skills

Staff supervision

Training

Leadership

Time management

Communication

Problem solving

Office operations

Clinical processes

Vaccine management

Education

Medical Assistant certificate

Washington MA certification

Tools

Microsoft Office

Excel

Outlook

Electronic Health Records

Job description

HealthPoint is seeking a Back Office Supervisor to oversee daily clinic operations, ensuring adherence to policies and efficient workflow. You will hire, train, coach, and supervise Back Office staff, manage timekeeping and staffing, and uphold clinical processes.

The role requires MA certification, WA state MA licensure, and strong computer/EHR skills. HealthPoint offers comprehensive benefits and opportunities for professional growth within a mission-driven network.