Back of House team member

Chick-fil-A; Barboursville (WV); On-site; USD 19,000 - 25,000; Full time

Job summary

Chick-Fil-A Huntington Mall in Barboursville, WV is seeking a Back of House Team Leader to supervise kitchen operations, uphold food safety standards, and drive hospitality and teamwork in a fast-paced environment.

You will lead a kitchen team to ensure accurate orders, efficient production, cleanliness, and consistent meal quality while training staff and maintaining Chick-Fil-A’s standards.

Qualifications

• Leadership in kitchen or food service environment
• Strong knowledge of food safety regulations and compliance
• Excellent organizational skills and time management
• Strong interpersonal and communication skills
• Flexibility to work evenings, weekends and holidays

Responsibilities

• Oversee food safety and compliance with local health regulations
• Collaborate with Front of House to ensure guest satisfaction and presentation
• Coordinate with Front of House for efficient order fulfillment and accuracy
• Enforce cleanliness and sanitation, with routine inspections
• Lead, train, and develop kitchen staff and foster teamwork
• Develop opening and closing checklists and monitor routine tasks and inventory
• Perform additional duties as assigned by leadership

Skills

Food safety

Team leadership

Communication

Multitasking

Time management

Job description

Job Title: Back of House Team Leader

Location: Chick-Fil-A, Huntington Mall, Barboursville, West Virginia

Position Overview:

As a Back of House Team member at Chick-Fil-A, you will be responsible for maintaining the highest standards of food safety, compliance, and operational excellence in the kitchen area. You will lead a team dedicated to ensuring efficient food preparation, order accuracy, cleanliness, and adherence to Chick-Fil-A's rigorous standards. Additionally, you will play a key role in fostering a culture of hospitality, teamwork, and continuous improvement among your team members.

Responsibilities:

1. 1. Food Safety and Compliance:

   • - Oversee all aspects of food safety protocols, including proper food handling, storage, preparation, and serving.
   • - Ensure compliance with Chick-Fil-A's food safety standards, as well as local health and safety regulations.
   • - Conduct regular inspections and audits to identify and address any potential food safety hazards or compliance issues promptly.

2. 2. Hospitality:

   • - Collaborate with the Front of House Team Leader to ensure a seamless and enjoyable dining experience for every guest.
   • - Foster a culture of hospitality and guest satisfaction among kitchen staff, emphasizing the importance of quality, consistency, and presentation in every dish.

3. 3. Speed of Service and Order Accuracy:

   • - Coordinate with the front of house team to facilitate efficient order fulfillment and minimize wait times for customers.
   • - Monitor kitchen operations to ensure timely preparation and delivery of orders while maintaining accuracy and quality standards.

4. 4. Safe and Clean Environment:

   • - Enforce strict cleanliness and sanitation protocols in the kitchen area, including regular cleaning schedules and proper waste disposal procedures.
   • - Conduct routine inspections to ensure equipment is properly maintained and sanitary conditions are upheld at all times.

5. 5. Team Building and Development:

   • - Lead by example, demonstrating a strong work ethic, professionalism, and commitment to Chick-Fil-A's values.
   • - Provide ongoing training, coaching, and feedback to kitchen staff to enhance their skills, performance, and teamwork.
   • - Foster a collaborative and supportive team culture, encouraging open communication, mutual respect, and a shared commitment to excellence.

6. 6. Routine Cleanliness and Opening/Closing Checklist Completion:

   • - Develop and implement comprehensive opening and closing checklists to ensure all tasks are completed efficiently and thoroughly.
   • - Monitor the completion of routine cleaning tasks, equipment maintenance, and inventory management to uphold Chick-Fil-A's standards of cleanliness and operational readiness.

7. 7. Additional requirements:

   • - Smile
   • - Speak Enthusiastically
   • -Multitask quickly, yet thoroughly
   • - Work on your feet several hours at a time
   • -Always adhere to Chick-fil-A Huntington Mall’ dress code
   • -Other duties assigned by leadership that are deemed necessary or needed.
   • -Lift and carry at least 30
   • - Bend, stoop, reach, move up and down ladders and work in various temperature-controlled environments

Qualifications:

• - Previous experience in a leadership role within a kitchen or food service environment is preferred.
• - Strong knowledge of food safety regulations and best practices, with a commitment to upholding compliance standards.
• - Excellent organizational skills and attention to detail, with the ability to prioritize tasks and manage time effectively.
• - Strong interpersonal and communication skills, with the ability to motivate and inspire team members.
• - Flexibility to work evenings, weekends, and holidays as needed.

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.