Back Of House Supervisor

Brobston Group; Bluffton (SC); On-site; USD 45,000 - 55,000; Full time

Job summary

Brobston Group is seeking a Back Of House Supervisor to lead store operations, ensuring merchandise moves efficiently from receiving to the sales floor while supporting a premium customer experience.

The role emphasizes organized stockroom management, adherence to brand standards, and driving team productivity across shifts, including days, evenings, and weekends.

Qualifications

• Three or more years of retail supervisory experience.
• Strong leadership, communication, organizational, analytical, and problem-solving skills.
• Knowledge of retail operations and proficiency with technology, POS systems, and Microsoft Office.
• Ability to work a flexible schedule, including days, evenings, and weekends.
• Ability to lift or climb as needed and move around the sales floor, stockroom, dressing room, cashwrap, and office.

Responsibilities

• Oversee receiving, inspection, tagging, reticketing, inventory processing, and merchandise replenishment.
• Maintain stockroom organization and coordinate stock checks and merchandise delivery with sales floor teams.
• Lead operational training, coach team members, and support performance and talent development.
• Improve operational processes and support seasonal visual changes and brand standards.
• Resolve customer concerns and help ensure compliance with company policies, health, and safety requirements.

Skills

Leadership

Communication

Organizational

Analytical thinking

Problem solving

Retail operations

POS systems

Microsoft Office

Flexible schedule

Team coaching

Tools

POS systems

Microsoft Office

Job description

Summary

The Back Of House Supervisor leads store operations to ensure merchandise moves efficiently from receiving to the sales floor. The role supports a premium customer experience while maintaining organized stockroom operations, brand standards, and team productivity.

Responsibilities

• Oversee receiving, inspection, tagging, reticketing, inventory processing, and merchandise replenishment.
• Maintain stockroom organization and coordinate stock checks and merchandise delivery with sales floor teams.
• Lead operational training, coach team members, and support performance and talent development.
• Improve operational processes and support seasonal visual changes and brand standards.
• Resolve customer concerns and help ensure compliance with company policies, health, and safety requirements.

Requirements

• Three or more years of retail supervisory experience preferred.
• Strong leadership, communication, organizational, analytical, and problem-solving skills.
• Knowledge of retail operations and proficiency with technology, POS systems, and Microsoft Office.
• Ability to work a flexible schedule, including days, evenings, and weekends.
• Ability to lift or climb as needed and move around the sales floor, stockroom, dressing room, cashwrap, and office.