Back-of-House Merchandise Associate

Mattel; Franklin (TN); On-site; USD 28,000 - 36,000; Part time

Job summary

American Girl Nashville in Franklin, TN is seeking a Merchandise Handler/Stock Associate to support back-of-house operations, unload/load trailers, and keep stock levels on the sales floor. You will help ensure supplies are on-hand and assist with safety and efficiency across the store.

The role emphasizes teamwork, reliability, and a friendly approach when assisting guests, including children, in a dynamic retail environment.

Qualifications

• 6 months to 1 year of experience in retail or service industry.
• Ability to lift up to 30 lbs.
• Friendly, approachable, and able to assist guests, especially children.
• Must be available to work open and close shifts, weekends, and holidays.

Responsibilities

• Process incoming stock shipments in a safe and orderly fashion; maintain stockroom standards.
• Pack up and load trailer with returning merchandise (returns, rework, and doll hospital).
• Maintain stock on the retail sales floor and monitor stock levels; fulfill as needed.
• Assist in floor moves, equipment maintenance, and general store safety with staff.
• Demonstrates flexibility in prioritizing tasks to meet business needs.

Skills

Retail experience

Customer service

Lift 30 lbs

Flexible schedule

Open/close shifts

Job description

American Girl Nashville in Franklin, TN is seeking a Merchandise Handler/Stock Associate to support back-of-house operations, unload/load trailers, and keep stock levels on the sales floor. You will help ensure supplies are on-hand and assist with safety and efficiency across the store.

The role emphasizes teamwork, reliability, and a friendly approach when assisting guests, including children, in a dynamic retail environment.