Back of House Director: Lead Kitchen & Team Excellence

Chick-fil-A; Boca Raton (FL); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Fun work env

Flexible scheduling

Mentorship

Growth & development

Scholarships

Competitive pay

Job summary

Chick-fil-A is seeking a Director to lead shifts, coach team members, and uphold our service culture in a fast-paced restaurant setting. The role focuses on operational excellence, inventory control, and staff development under the Chick-fil-A framework.

The ideal candidate demonstrates a servant’s heart, strong character, and urgency in daily operations, while maintaining safety standards and driving profitability through effective leadership and teamwork.

Qualifications

• Smile, eye contact, and enthusiastic communication required.
• Strong customer service mindset and teamwork.
• Reliable transportation and ability to work in fast-paced environment.
• Proficient IT skills and problem-solving abilities.

Responsibilities

• Deliver food quickly with order accuracy.
• Oversee inventory and facilities management.
• Lead shifts and ensure smooth kitchen operations.
• Train and develop Kitchen Team Members.
• Maintain positive staff relationships and coach as needed.
• Maximize profitability and productivity.
• Motivate staff to meet sales targets.
• Ensure health and safety compliance.
• Support staffing levels with executive team.
• Prepare promotional displays and materials.
• Provide opportunities for staff advancement.

Skills

Smile

Eye contact

Speak enthusiastically

Guest connections

Reliable transportation

Team communication

Customer service

IT skills

Problem solving

Leadership focus

Job description

Chick-fil-A is seeking a Director to lead shifts, coach team members, and uphold our service culture in a fast-paced restaurant setting. The role focuses on operational excellence, inventory control, and staff development under the Chick-fil-A framework.

The ideal candidate demonstrates a servant’s heart, strong character, and urgency in daily operations, while maintaining safety standards and driving profitability through effective leadership and teamwork.