Baby Brand Sales Specialist — Customer Delight

Carter's Inc.; Sunbury (OH); On-site; USD 15,000 - 18,000; Full time

Benefits offered by this job

Employee discount

Referral bonus

Tuition assistance

Professional development

Job summary

Carter’s Retail Inc. is seeking a Sales Associate to welcome customers and help with product knowledge across baby and children’s lines. You will assist on the sales floor, handle transactions, and support omnichannel shopping to ensure a positive experience.

The role requires friendly, proactive service, strong communication, and the ability to balance multiple tasks while maintaining store standards.

Qualifications

• Experience delivering friendly customer service.
• Ability to manage multiple tasks in a busy store.
• Effective verbal and written communication skills.

Responsibilities

• Welcome customers with a warm greeting and help with product needs.
• Resolve issues proactively in a fast-paced retail environment.
• Assist customers with omnichannel shopping as needed.
• Operate the point of sale and complete transactions.
• Complete floor replenishment and assist with shipments.
• Explain promotions and the loyalty program to customers.
• Maintain a clean, safe store and minimize loss.

Skills

Customer service

Communication

multitasking

Problem solving

Job description

Carter’s Retail Inc. is seeking a Sales Associate to welcome customers and help with product knowledge across baby and children’s lines. You will assist on the sales floor, handle transactions, and support omnichannel shopping to ensure a positive experience.

The role requires friendly, proactive service, strong communication, and the ability to balance multiple tasks while maintaining store standards.