Customer-Centric Sales Associate – Baby Brand

Carter's, Inc.; Charlotte (NC); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

30% discount on Carter's brands

Referral bonuses

Mental health benefits

GED/tuition-free program

Training and development programs

Job summary

Carter's, Inc. is seeking a Sales Associate to greet customers, explain our baby and children’s products, and help families through their shopping journey. You will assist with product knowledge, promotions, and loyalty programs while contributing to a friendly, efficient store environment.

The role emphasizes customer engagement, teamwork, and maintaining inventory and sales processes in a dynamic retail setting. Availability for flexible shifts is required.

Qualifications

• Demonstrated customer service and engagement skills.
• Effective verbal and written communication skills.
• Positive and solutions-oriented mindset.
• Ability to manage multiple tasks simultaneously.
• Ability to lift 40 pounds as needed and stand for long periods.

Responsibilities

• Welcome customers with a warm greeting and assist with product styles and benefits.
• Resolve issues for customers and manage a busy retail flow.
• Meet customer needs with omnichannel support when required.
• Execute and expedite point-of-sale transactions.
• Complete floor replenishment and shipment as needed.
• Articulate promotions and loyalty programs to customers and maintain store standards.

Skills

Customer service

Communication skills

Multitasking

Positive mindset

Job description

Carter's, Inc. is seeking a Sales Associate to greet customers, explain our baby and children’s products, and help families through their shopping journey. You will assist with product knowledge, promotions, and loyalty programs while contributing to a friendly, efficient store environment.

The role emphasizes customer engagement, teamwork, and maintaining inventory and sales processes in a dynamic retail setting. Availability for flexible shifts is required.