Sales Associate – Baby Brand, Growth & Service

Carter's Inc.; Hagerstown (MD); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

30% store discount

Training and development programs

Referral bonuses

GED/bachelor’s degree tuition-free

Job summary

Carter’s is seeking a Sales Associate in the United States to greet customers, share product knowledge, and assist with a positive shopping experience. You will handle POS transactions, replenish floors, and promote loyalty programs in a busy retail setting.

The role emphasizes customer service, multitasking, and strong communication to support a welcoming store environment and meet sales goals.

Qualifications

• Welcomes customers with a warm greeting and provides product knowledge.
• Resolves customer issues in a fast-paced retail environment.
• Assists with omnichannel shopping to ensure a positive experience.
• Executes POS transactions accurately and efficiently.
• Assists with floor replenishment and stock handling.
• Articulates promotions and loyalty benefits to customers.
• Maintains store safety and cleanliness.

Responsibilities

• Welcome customers with a warm greeting and provide assistance with our product styles, features, and benefits
• Confidently and proactively resolve issues for customers and balance a number of customers in a busy retail environment
• Meet customer needs by assisting with omnichannel as needed to ensure a positive shopping experience
• Execute and expedite point of sale/register transactions
• Complete floor replenishment and shipment as needed
• Articulate current promotional events and the brand loyalty program, including credit, to customers
• Minimize store loss by providing exceptional customer service and maintaining a safe, clean store

Skills

Customer service

Multi-tasking

Communication

Guest engagement

Tools

POS system

Job description

Carter’s is seeking a Sales Associate in the United States to greet customers, share product knowledge, and assist with a positive shopping experience. You will handle POS transactions, replenish floors, and promote loyalty programs in a busy retail setting.

The role emphasizes customer service, multitasking, and strong communication to support a welcoming store environment and meet sales goals.