B2B Specialist

Kreassive; Torrance (CA); On-site; USD 40,000 - 47,000; Full time

Job summary

Kreassive, a premier Beauty & Wellness commerce platform headquartered in Torrance, CA, seeks a detail-oriented B2B Sales Assistant to support daily wholesale sales activities and retail account coordination. You will assist with prospect research, customer follow-up, quotations, order processing, and sales administration under established procedures and guidance.

This role is suitable for junior candidates and motivated recent graduates.

Qualifications

• High school diploma or equivalent; college coursework in related fields is a plus.
• 1–3 years of sales support, customer service, retail, wholesale, or administrative experience preferred.
• Clear written and verbal English; strong organizational and detail-oriented skills.
• Willingness to learn CRM and ERP systems; bilingual Korean or Chinese is a plus.

Responsibilities

• Customer support and follow-up: assist inquiries, meetings, samples, and reorder reminders; refer complex issues to the sales lead.
• Quotations and documentation: prepare quotes using approved pricing; secure discount and term approvals.
• Market research and lead generation: research prospective retailers; maintain lead lists and outreach.
• Account growth support: track follow-ups, recommendations, and retail display proposals.
• Event support: assist with trade shows, materials, samples, and lead collection.
• Sales materials: prepare catalogs, line sheets, presentations, and sample kits.
• Order coordination: enter/verify orders, coordinate inventory, shipments, and invoicing.
• CRM and sales reporting: update records and prepare routine sales reports.

Skills

Written English

Verbal English

Attention to detail

Organizational skills

Willingness to learn CRM/ERP

Education

High school diploma

College coursework/degree in Business/Communications/Marketing (nice to have)

Tools

Microsoft Office

Google Workspace

CRM systems

ERP systems

Job description

Kreassive (a subsidiary of Cheongdam Global, KOSDAQ: 362320) is a premier Beauty & Wellness commerce platform headquartered in Torrance, CA. We bridge top Asian Beauty & Wellness brands with global consumers through a unique ecosystem: "Popup-Verified" discovery, robust D2C e-commerce (Amazon, TikTok Shop), and frictionless B2B wholesale.

Backed by Cheongdam Global’s global distribution network and our proprietary TDMS (Trade Distribution Management System), we provide FOB & DDP-ready logistics and US warehouse stock to ensure authentic Asian Beauty brands reach retail shelves and pop-up events seamlessly and efficiently.

Position Summary

We are looking for a detail-oriented B2B Sales Assistant to support daily wholesale sales activities and retail account coordination. Reporting to the B2B Sales Manager or designated sales lead, you will assist with prospect research, customer follow-up, quotations, order processing, and sales administration under established procedures and guidance.

This role is suitable for junior candidates and motivated recent graduates. The ideal candidate is organized, responsive, and eager to learn, with strong follow-through and an interest in Beauty & Wellness. Training and guidance will be provided.

• Job Title: B2B Sales Assistant
• Employment Status: Full-Time
• Pay Range: $29–$34 per hour

Key Responsibilities

• Customer Support & Follow-up: Assist with customer inquiries, meetings, samples, and reorder reminders. Provide routine account updates and refer sales opportunities or complex issues to the sales lead.


• Quotations & Documentation: Prepare quotations and documents using approved pricing and templates. Obtain approvals for discounts, payment terms, and contract changes; refer negotiations and commitments to authorized personnel.


• Market Research & Lead Generation: Research prospective retailers and wholesale customers, maintain lead lists, and assist with email and phone outreach using approved messaging and sales team guidance.


• Account Growth Support: Track follow-up tasks and customer feedback; assist with reorders, product recommendations, and retail display proposals using approved materials.


• Event Support: Assist with trade show materials, samples, and lead collection. Support buyer meetings and occasional customer visits, and coordinate follow-up with the sales team.


• Sales Materials: Prepare catalogs, line sheets, presentations, and sample kits. Assist with product demonstrations and customer training using approved information.


• Order Coordination: Enter and verify orders, SKUs, quantities, and customer details. Coordinate inventory, shipments, and invoicing with SCM and Finance; elevate fulfillment and payment issues.


• CRM & Sales Reporting: Update customer records, contact notes, and pipeline activities. Prepare routine sales reports and organize order documents and shared files.

Qualifications & Requirements

• Education: High school diploma or equivalent required. College coursework or a degree in Business, Communications, Marketing, or a related field is a plus, but not required.


• Experience: 1–3 years of sales support, customer service, retail, wholesale, or administrative experience preferred. Entry-level candidates and recent graduates with relevant skills are welcome; prior B2B experience is not required.


• Skills: Clear written and verbal English, attention to detail, and strong organizational skills. Proficiency in Microsoft Office or Google Workspace, basic spreadsheet skills, and willingness to learn CRM and ERP systems.


• Attitude: Reliable, collaborative, and willing to learn, take feedback, and follow established procedures. A responsive, service-oriented approach and consistent follow-through on assigned tasks.


• Bilingual Proficiency: Korean or Chinese language skills are preferred for relevant customer, internal, and brand communications.


• Industry Knowledge: Interest in K-Beauty, skincare, wellness, and the US retail market. Familiarity with wholesale products, order processing, or retail merchandising is a plus.