B2B - Sales Support Specialist

GOODAI GLOBAL USA INC.; Irvine (CA); On-site; USD 70,000 - 85,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

401(k) eligibility

Career advancement opportunities

Job summary

GOODAI GLOBAL USA INC. is seeking a detail-oriented B2B Sales Support Specialist in Irvine, CA, on-site. The role supports national account sales, coordinates with operations, finance, and marketing, and drives retail execution.

Responsibilities include preparing sales materials, tracking performance metrics, maintaining CRM, and supporting product launches. Requires 3–5 years in B2B sales support and strong Excel/CRM skills.

Qualifications

• Bachelor’s degree in business, marketing, or related field preferred.
• 3–5 years of experience in B2B sales support, wholesale, or retail operations.
• Experience with major retailers (Costco, Ulta, Target) preferred.
• Strong Excel skills with pivot tables and data analysis.
• ERP or CRM experience preferred.

Responsibilities

• Provide sales and retail support for national accounts.
• Assist in preparing sales proposals, line reviews, and presentations.
• Coordinate product launch timelines with retailers and internal teams.
• Track sell-in / sell-through, inventory, and order statuses.
• Maintain CRM and customer records; manage promotional calendars.

Skills

Excel (Pivot tables)

CRM/ERP familiarity

Communication skills

Organization & multitasking

Education

Bachelor’s degree in Business/Marketing or related field

Tools

CRM

ERP

Job description

B2B - Sales Support Specialist

Location: Irvine, CA, USA

Department: B2B

Workspace: On-Site

Position Overview: We are seeking a highly organized and detail-oriented B2B Sales Support Specialist to support our growing national account sales business. This role plays a critical part in ensuring seamless execution between brand partners, retail customers, and internal teams including operations, finance, and marketing. The ideal candidate thrives in a fast-paced environment, understands retail and distribution processes, and demonstrates a proactive approach to operational excellence.

Key Responsibilities

• Sales & Retail Support
• Support key retail accounts (e.g., national retailers, specialty beauty chains, grocery, etc.)
• Assist in the preparation of sales presentations, proposals, and line review materials
• Coordinate product launch timelines and ensure alignment with retailer requirements
• Track retail performance metrics (sell-in, sell-through, inventory levels)
• Monitor purchase orders, shipment schedules, and delivery confirmations
• Data & Reporting
• Prepare weekly and monthly sales reports by brand, retailer, and SKU
• Analyze performance trends and provide actionable insights to sales leadership
• Maintain CRM and customer records
• Track promotional calendars, TPDs, markdown programs, and marketing initiatives
• Cross-Functional Collaboration
• Coordinate with brand partners regarding product updates, pricing, and packaging
• Support the marketing team on in-store activation and promotional execution
• Assist the finance team with accounts receivable follow-ups and deduction management

Qualifications

• Bachelor’s degree in Business, Marketing, or related field preferred
• 3–5 years of experience in B2B sales support, wholesale, or retail operations
• Experience working with major retailers (e.g., Costco, Ulta, Target) preferred
• Strong Excel skills (pivot tables, data analysis required)
• ERP or CRM experience preferred
• Exceptional attention to detail and organizational skills
• Ability to manage multiple projects under tight deadlines
• Strong written and verbal communication skills

Preferred Experience (Beauty / CPG Industry)

• Experience in beauty, cosmetics, or consumer goods distribution
• Familiarity with retail programs (TPD, co-op, IMU, promotions, etc.)
• Understanding of sell-in vs. sell-through metrics
• Knowledge of inventory planning and deduction management

Compensation & Benefits

Annual Salary Range: $70,000 – $85,000 This position may also be eligible for performance-based bonus compensation. Actual compensation will be determined based on experience, qualifications, and internal equity.

Benefits Include

• Health, dental, and vision insurance
• Paid time off
• 401(k) eligibility
• Career advancement opportunities within a high-growth beauty distribution company