B2B Salesforce Commerce Cloud Lead | Functional Manager

Deloitte France; Denver (CO); On-site; USD 135,000 - 265,000; Full time

Job summary

Deloitte’s Advertising, Marketing & Commerce team delivers Salesforce-based eCommerce solutions for direct-to-consumer and business-to-business clients. The role focuses on defining requirements, enabling functional design, and aligning platform capabilities with best practices across Salesforce B2B Commerce Cloud.

You will lead workshops, drive functional requirements, and socialize roadmaps while mentoring teams and ensuring timely delivery in a fast-paced professional services setting.

Qualifications

• 7+ years of IT experience
• 4+ years of Salesforce B2B Commerce Cloud experience
• 3+ years configuring Salesforce B2B Commerce incl. catalogs, price books, promotions, entitlements, buyer groups
• 3+ years facilitating functional discovery workshops; create design docs, user stories, flows, test scripts
• 1+ years Agile delivery & end-to-end delivery
• Experience with AI-driven delivery and GenAI for artifacts
• Ability to travel up to 50%
• Limited immigration sponsorship may be available

Responsibilities

• Lead project discovery workshops, on-site and remote
• Assess client requirements and propose long-term functional solutions with Lead/Architect
• Communicate platform capabilities and limitations to clients
• Identify client pain points and gaps in best practices
• Create and socialize feature and technical roadmaps
• Drive functional requirements and eCommerce best practice adoption
• Author & review functional specs and user stories for implementations

Skills

Independent work

Communication skills

Attention to detail

Relationship building

Project leadership

Multi-tasking

Interpersonal skills

Meeting deadlines

Mentoring others

Tools

Salesforce B2B Commerce Cloud

GenAI tools

Job description

Deloitte’s Advertising, Marketing & Commerce team delivers Salesforce-based eCommerce solutions for direct-to-consumer and business-to-business clients. The role focuses on defining requirements, enabling functional design, and aligning platform capabilities with best practices across Salesforce B2B Commerce Cloud.

You will lead workshops, drive functional requirements, and socialize roadmaps while mentoring teams and ensuring timely delivery in a fast-paced professional services setting.