B2B Sales Specialist - Trusted Tech Advisor (Onsite PA)

Kopp Glass; Swissvale (Allegheny County); On-site; USD 55,000 - 75,000; Full time

Job summary

Kopp Glass, a Pittsburgh-based manufacturer, seeks a proactive B2B Sales Specialist to support internal and external customers. You will act as the liaison, respond to inquiries, manage orders, and help ensure customer satisfaction with precise data in CRM/ERP systems.

The role is 100% onsite in Swissvale, PA, requiring strong communication, detail orientation, and the ability to learn technical product details. ITAR considerations apply; U.S. citizens and residents preferred.

Qualifications

• Bachelor’s degree in business or a similar discipline.
• Minimum 3+ years applicable experience.
• Strong written and oral communication with strong attention to detail.

Responsibilities

• Acts as the leading face of Kopp Glass as the 'Trusted Technical Advisor' to customers.
• Responds to customer inquiries via multiple channels and provides solutions.
• Manages order entry and maintains customer records in CRM/ERP with high data integrity.
• Gathers customer feedback and shares insights with leadership to improve service.

Skills

Customer service

Communication

Attention to detail

Order entry

Education

Bachelor's degree in business or similar

Tools

CRM/ERP software

Job description

Kopp Glass, a Pittsburgh-based manufacturer, seeks a proactive B2B Sales Specialist to support internal and external customers. You will act as the liaison, respond to inquiries, manage orders, and help ensure customer satisfaction with precise data in CRM/ERP systems.

The role is 100% onsite in Swissvale, PA, requiring strong communication, detail orientation, and the ability to learn technical product details. ITAR considerations apply; U.S. citizens and residents preferred.