B2B Glass Customer Service Specialist

Glaz-Tech Industries; Santa Teresa (NM); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Health insurance

401K

Paid vacation

Holidays

Life insurance

Discount program

Job summary

Glaz-Tech Industries is seeking a Customer Service Representative to handle in-person and phone inquiries, enter orders, and coordinate with the supervisor to relay accurate information to customers. The role emphasizes professional customer interactions and efficient data handling.

We provide a stable in-person work environment at our Santa Teresa location with comprehensive benefits and opportunities for growth in the sales department.

Qualifications

• Strong computer and typing abilities.
• Strong interpersonal and customer service skills.
• Accuracy and attention to detail.
• Bi-lingual (preferred).
• Experience in the glass industry (preferred).

Responsibilities

• Answering customer calls and being engaged with customers to understand their glass needs.
• Following-up with customers on the status of their purchase. Learn and use the ordering system to place glass orders.
• Potential to make sales calls to prospective and existing customers.

Skills

Data entry

Typing

Interpersonal skills

Customer service

Attention to detail

Bi-lingual

Education

High School Diploma or equivalent

Tools

Ordering system

Job description

Glaz-Tech Industries is seeking a Customer Service Representative to handle in-person and phone inquiries, enter orders, and coordinate with the supervisor to relay accurate information to customers. The role emphasizes professional customer interactions and efficient data handling.

We provide a stable in-person work environment at our Santa Teresa location with comprehensive benefits and opportunities for growth in the sales department.