B2B Sales Leader: Build a High-Impact Team & Revenue

Bob's Discount Furniture; Massachusetts; On-site; USD 100,000 - 120,000; Full time

Benefits offered by this job

Employee Discount starting Day 1

401(k) Profit Sharing Plan

Pet Insurance

Job summary

Bob's Discount Furniture seeks a B2B Sales Manager to lead a 9-person Inside and Outside Sales team across both channels. You will coach, hold 1:1s, run weekly meetings, and oversee forecasting, CRM discipline, and performance.

Drive new customer acquisition, expand existing relationships, and improve retention to achieve sustainable revenue growth. The role emphasizes leadership, accountability, and operational execution with a focus on pipeline health, scorecards, and cross-functional

Qualifications

• 3+ years B2B Sales experience.
• 3+ years of people leadership, coaching or team management experience.
• High School Diploma or GED.

Responsibilities

• Lead a team of 9 Inside and Outside Sales associates across both Inside and Outside Sales.
• Conduct weekly 1:1s with each direct report, focused on coaching, accountability, pipeline review, and skill development.
• Lead weekly team meetings, training sessions, and best-practice sharing.
• Monitor and improve key business metrics including revenue, active accounts, new account acquisition, customer retention, repeat purchase activity, pipeline coverage, conversion rates, and CRM compliance.
• Set clear expectations and hold associates accountable for execution.
• Track individual and team scorecards, reviewing results regularly.
• Assist with deal strategy, high-value opportunities, and customer escalations as needed.
• Maintain accurate revenue forecasting and identify pipeline gaps.
• Ensure smooth handoffs between Outside Sales and Inside Sales.
• Master Pipedrive (CRM) and drive full team adoption.
• Audit CRM usage, data quality, activity tracking, and follow-up compliance.
• Ensure all customer interactions, leads, deals, and account activity are properly documented.
• Improve workflows, sales processes, and operational efficiency.
• Support Account Managers in growing existing accounts through coaching, planning, and training.
• Monitor customer retention, satisfaction, and account health.
• Monitor performance against revenue, activity, follow-up, and account management goals.
• Compile and review weekly scorecards for B2B leadership meetings.
• Partner with Accounting, Delivery, Operations, Merchandising, and other teams to resolve issues and improve customer experience.
• Share field feedback, customer insights, sales trends, and operational challenges with leadership.
• Develop and execute prospecting strategies to increase new customer acquisition.
• Ensure Outside Sales representatives maintain healthy prospect pipelines and activity levels.
• Monitor lead conversion rates through each stage of the sales funnel.

Skills

Team leadership

CRM discipline

Coaching

Pipeline management

Performance management

Account management

Education

High School Diploma or GED

Bachelor's Degree in Business/Marketing/Management

Tools

Pipedrive CRM

Job description

Bob's Discount Furniture seeks a B2B Sales Manager to lead a 9-person Inside and Outside Sales team across both channels. You will coach, hold 1:1s, run weekly meetings, and oversee forecasting, CRM discipline, and performance.

Drive new customer acquisition, expand existing relationships, and improve retention to achieve sustainable revenue growth. The role emphasizes leadership, accountability, and operational execution with a focus on pipeline health, scorecards, and cross-functional