B2B Operations Coordinator - Onsite NYC

Williams-Sonoma, Inc.; New York (NY); On-site; USD 41,328 - 44,083; Full time

Benefits offered by this job

Employee discount

401(k) plan

Paid vacations, holidays, and time off

Health, dental, and vision insurance

Commuter benefits

Wellness program

Job summary

Williams-Sonoma, Inc. is seeking a B2B Operations Coordinator to support the Operations Manager and Sales team in New York.

This role partners with Sourcing, Planning, Logistics, and Care Center teams to drive project lifecycles and ensure timely client deliveries. The candidate will manage projects, maintain item-level status updates in Excel and WSI systems, and provide accurate updates to internal and external partners.

Qualifications

• Proficient in Microsoft Office (Excel, Word, PowerPoint).
• Strong organizational skills with cross-functional collaboration.
• Effective communication with internal and external partners.
• Good time management and problem-solving abilities.

Responsibilities

• Assist Operations team in managing projects: validate inventory availability, audit quotes and orders, update project playbooks.
• Utilize Excel and our WSI systems to update statuses at the item level and proactively identify solutions to ensure our timelines will meet clients’ delivery needs.
• Support Operations Manager and cross-functional teams in providing timely and accurate project details and updates to internal and external partners.
• Partner with Logistics team to ensure items and orders are moving seamlessly through the fulfillment process.
• Support Operations and Care Center teams with triage plans for customer escalations.

Skills

Microsoft Office

Organizational skills

Communication

Time management

Problem solving

Tools

Excel

WSI systems

Job description

Williams-Sonoma, Inc. is seeking a B2B Operations Coordinator to support the Operations Manager and Sales team in New York.

This role partners with Sourcing, Planning, Logistics, and Care Center teams to drive project lifecycles and ensure timely client deliveries. The candidate will manage projects, maintain item-level status updates in Excel and WSI systems, and provide accurate updates to internal and external partners.