Business Sales & Workflow Coordinator (Olive Branch, MS)

Williams-Sonoma Inc.; Olive Branch (MS); On-site; USD 30,000 - 50,000; Full time

Benefits offered by this job

Discount on Williams-Sonoma brands

401(k) plan

Paid vacations and holidays

Health, dental and vision insurance

Job summary

Williams-Sonoma, Inc. is seeking a Business Sales Coordinator in Olive Branch, MS. The role manages end-to-end workflows from request intake to shipment, partnering with Wave Planning, Mark and Graham Operations, Customer Service, and business partners to meet commitments.

You will monitor capacity, resolve delays, and ensure quality standards while driving process improvements and providing workload visibility across the operation.

Qualifications

• High school diploma or equivalent is required.
• 2+ years of warehouse, distribution, logistics, or operations experience.
• Strong Microsoft Excel, Outlook, and reporting skills.
• Excellent organizational, communication, and problem-solving abilities.
• Ability to prioritize multiple customer requests in a fast-paced environment.
• This is an onsite and in office role.

Responsibilities

• Coordinate daily workflow to move Business Sales and Stock Withdrawal requests through Picking, Personalization, QA, Packing, and Shipping.
• Monitor workflow status and resolve issues impacting customer commitments.
• Evaluate workload to prioritize Business Sales and Stock Withdrawal requests.
• Escalate customer-impacting issues requiring leadership support and implement corrective actions.
• Maintain workflow documentation and operational tracking for visibility and reporting.

Skills

Excel

Outlook

Reporting

Education

High school diploma or equivalent

Tools

QlikView

Warehouse management systems

Job description

Williams-Sonoma, Inc. is seeking a Business Sales Coordinator in Olive Branch, MS. The role manages end-to-end workflows from request intake to shipment, partnering with Wave Planning, Mark and Graham Operations, Customer Service, and business partners to meet commitments.

You will monitor capacity, resolve delays, and ensure quality standards while driving process improvements and providing workload visibility across the operation.