B2B Inside Sales Pro — Water Equipment Solutions

Headwater Companies; Pine Island (NY); On-site; USD 30,000 - 34,000; Full time

Job summary

Blake Equipment, part of Headwater Companies, is looking for a sales-focused professional to implement and execute sales initiatives for assigned customer groups. You will support customers with product information, pricing, and order processing in a fast-paced environment.

You will help drive demand by delivering expert product knowledge, handling pricing requests, and assisting fellow sales professionals to meet customer needs with accuracy and efficiency.

Qualifications

• Provides professional-level product information to customers supporting pricing, performance and functionality.
• Assists customers and other sales professionals with pricing requests and order accuracy.
• Collects feedback and requirements from customers to improve service.

Responsibilities

• Provides professional-level support to customers on product information related to functionality, performance and price
• Collects information and feedback from the customer related to requirements, concerns and/or complaints
• As applicable manages the order process in a professional manner
• Recommends product and service that effectively meet customer needs
• Assists customers and other sales professionals with pricing requests
• Provides accurate information for documenting customer orders
• Applies advanced level product knowledge to assist customers
• Accurately processes payments for purchases
• Processes returns to include completing appropriate paperwork, exchanging merchandise and generating credit receipts as needed
• Greets incoming customers in a professional and timely manner.
• Answers incoming sales calls via telephone, written inquiries, and facsimile requests
• Understands and supports established sales policies and procedures to provide proper and effective treatment to customers
• Pulls orders, moves inventory, and receives orders from vendors; including loading and off-loading inventory
• Performs other related duties as needed

Job description

Blake Equipment, part of Headwater Companies, is looking for a sales-focused professional to implement and execute sales initiatives for assigned customer groups. You will support customers with product information, pricing, and order processing in a fast-paced environment.

You will help drive demand by delivering expert product knowledge, handling pricing requests, and assisting fellow sales professionals to meet customer needs with accuracy and efficiency.