B2B Customer Service Manager — Lead & Optimize Growth
CornerStone Professional Placement
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Benefits offered by this job
Job summary
CornerStone Professional Placement is seeking an experienced Customer Service Manager in the Houston, TX area to lead a growing, non-retail CS function in a technical B2B setting. The role emphasizes ownership of the CS function, team development, improved processes, and close collaboration with senior leadership to drive growth.
Ideal candidates have 5+ years of progressive CS or sales leadership in technical industries, with ERP/CRM experience, SOP development, and a business-minded approach
Job description
CornerStone Professional Placement is seeking an experienced Customer Service Manager in the Houston, TX area to lead a growing, non-retail CS function in a technical B2B setting. The role emphasizes ownership of the CS function, team development, improved processes, and close collaboration with senior leadership to drive growth.
Ideal candidates have 5+ years of progressive CS or sales leadership in technical industries, with ERP/CRM experience, SOP development, and a business-minded approach
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