B2B Credit Analyst: Collections & Cashflow

BDO USA; Kalamazoo (MI); On-site; USD 40,000 - 47,000; Full time

Job summary

BDO USA is seeking a Credit Analyst in Michigan to manage full-scope collections for assigned accounts and ensure timely payments. The role involves reviewing past-due receivables, contacting customers, negotiating terms, and documenting progress for leadership.

Ideal candidates have 2+ years in credit/collections, proficiency with Microsoft Office, and strong communication and negotiation skills. This is a full-time on-site position with competitive benefits and growth opportunities.

Qualifications

• High School Diploma or equivalent required.
• Associate’s or Bachelor’s degree in Accounting, Business Administration, or Finance preferred.
• Two (2) or more years of credit/collections field experience required.
• Prior commercial (B2B) collections experience preferred.
• Professional services firm experience preferred.

Responsibilities

• Reviews past due accounts receivables daily for assigned accounts.
• Manages collection activities, including phone communications to customers to secure payment and adjusting terms/schedules.
• Assesses and determines appropriate next steps to resolve delinquent accounts with satisfactory terms for all parties.
• Documents results of collection calls and communicates progress to principals, engagement team and regional finance.
• Interacts with firm and client management to resolve billing disputes and service issues.
• Reviews Dunn & Bradstreet reports to determine follow-up actions for poor credit history.
• Analyzes stagnant accounts and escalates to Finance Manager or Director when needed.
• Utilizes firm best practices to implement process changes to rectify service issues, including adjusting payment terms or billing schedules.

Skills

Communication

Customer service

Negotiation

Attention to detail

Independence

Education

High School Diploma or equivalent

Associate’s or Bachelor’s in Accounting/Finance/Business

Tools

Microsoft Office

Job description

BDO USA is seeking a Credit Analyst in Michigan to manage full-scope collections for assigned accounts and ensure timely payments. The role involves reviewing past-due receivables, contacting customers, negotiating terms, and documenting progress for leadership.

Ideal candidates have 2+ years in credit/collections, proficiency with Microsoft Office, and strong communication and negotiation skills. This is a full-time on-site position with competitive benefits and growth opportunities.