B2B Commercial Debt Resolution Specialist

Weltman, Weinberg & Reis Co., LPA; Independence Township (OH); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Competitive benefits

Free parking

On-site fitness center

Bistro-style onsite vending

Job summary

Weltman, Weinberg & Reis Co., LPA is seeking a Commercial Account Resolution Specialist to locate and contact businesses and guarantors to secure payment of outstanding debts. The role emphasizes negotiation and data entry within the firm’s systems, with a focus on accuracy and professionalism.

The position is based in Ohio with standard business hours and requires a background check. Prior collections experience is preferred, and bilingual ability is a plus.

Qualifications

• High school diploma or general education degree (GED).
• 1-3 years relevant experience in collections, accounts receivable or related industry.
• Commercial collection (B2B) experience preferred.
• Goal driven to achieve top performance on monthly revenue goals.
• Accurate typing and data entry skills.
• Knowledge of basic computer operation, including internet research.
• Basic knowledge of Excel.
• Maintains composure in difficult situations.
• Communicates effectively verbally and in writing.
• Bilingual preferred, but not required.
• Must be able to pass a detailed background check and drug screen.

Responsibilities

• Requests and mails form letters to businesses and/or personal guarantors to notify and encourage payment of delinquent commercial accounts.
• Confers with businesses and/or personal guarantors by telephone to determine reason for overdue payment and attempt payment resolution.
• Calculates payment arrangements and negotiates settlements requiring supervisor/client approval.
• Documents financial status of the business and/or guarantors and updates notes in the case management system.
• Contacts businesses, guarantors, and attorneys to provide status updates and request additional information.
• Obtains information to handle payments by phone.
• Uses skip tracing tools and public records to locate contact information.
• Decides next activity on the file and monitors required documents.
• Utilizes all options to achieve payment of debt.
• Handles files per Weltman and client standards.
• Maintains professionalism in all interactions.
• Completes required training for the role.
• Performs additional duties as needed.

Skills

Typing & data entry

Computer literacy

Excel basics

Verbal & written communication

Bilingual (preferred)

Professionalism

Education

High school diploma or GED

Tools

Skip tracing tools

Internet research tools

Job description

Weltman, Weinberg & Reis Co., LPA is seeking a Commercial Account Resolution Specialist to locate and contact businesses and guarantors to secure payment of outstanding debts. The role emphasizes negotiation and data entry within the firm’s systems, with a focus on accuracy and professionalism.

The position is based in Ohio with standard business hours and requires a background check. Prior collections experience is preferred, and bilingual ability is a plus.