B2B Collections Specialist - High-Impact Negotiations & UCC

FinTitan; Peachtree City (GA); On-site; USD 55,000 - 80,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Health Savings Account (HSA)

Paid Time Off

Employee Assistance Program (EAP)

Weekly lunches

Job summary

FinTitan seeks a Collections Specialist to manage a portfolio of commercial accounts, leading recovery efforts through strategic outreach, negotiation, and account resolution. This role emphasizes B2B collections, requiring strong phone skills and UCC knowledge, with a focus on customized repayment solutions.

The ideal candidate will have 3+ years in collections (B2B and UCC), be proficient with Google Suite and collections software, and possess excellent negotiation and analytical abilities in

Qualifications

• 3+ years in collections, with B2B experience and UCC knowledge.
• Proficient with Google Suite and collections software; CRM/ERP experience preferred.
• Strong negotiation, data analysis, and reporting skills; able to handle high-call-volume workloads.

Responsibilities

• Manage a portfolio of B2B accounts and drive recovery of outstanding balances
• Conduct high-volume outbound calls to negotiate payment arrangements and resolve delinquent accounts
• Develop and implement effective collection strategies and customized workout solutions
• Apply UCC collections knowledge to secured debt recovery and collateral-related matters
• Investigate and resolve billing disputes in partnership with internal teams
• Handle escalated accounts, including skip tracing, legal referrals, repossessions, and charge-offs
• Maintain accurate account documentation and provide reporting on collection activity and performance metrics
• Ensure compliance with company policies and applicable regulations, including BSA and OFAC requirements
• Identify opportunities to improve collection processes, efficiency, and recovery rates

Skills

B2B collections

UCC knowledge

Negotiation

Phone communication

Data analysis

CRM/ERP systems

Google Suite

Education

Bachelor's degree preferred

High school diploma or GED required

Tools

CRM software

ERP systems

Collections software

Job description

FinTitan seeks a Collections Specialist to manage a portfolio of commercial accounts, leading recovery efforts through strategic outreach, negotiation, and account resolution. This role emphasizes B2B collections, requiring strong phone skills and UCC knowledge, with a focus on customized repayment solutions.

The ideal candidate will have 3+ years in collections (B2B and UCC), be proficient with Google Suite and collections software, and possess excellent negotiation and analytical abilities in