B2B Collections Analyst

The Planet Group; Boston (MA); On-site; USD 55,000 - 65,000; Full time

Job summary

A staffing and recruiting firm in Boston is looking for a Collections Analyst to manage B2B collections and analyze payment processes. The ideal candidate will have four years of experience, outstanding Excel skills, and the ability to work fully onsite. Responsibilities include performing collections, analyzing data, and collaborating with internal teams to resolve issues.

Qualifications

• Minimum of four years' related experience in B2B Collections.
• Outstanding Excel skills with advanced functions like Pivot Table & Vlookup.
• Ability to work fully onsite.

Responsibilities

• Perform collections for both small and large accounts.
• Analyze data from customer portals for collection efforts.
• Monitor outstanding invoices to reduce bad debt.

Skills

B2B Collections experience

Excel (Pivot Table & Vlookup)

Data analysis

Tools

Infor Visual Manufacturing

Job description

Overview

Job Title: Collections Analyst
Job Location: West Roxbury Fully On-Site
Contract to Permanent
Expected Yearly Salary Upon Conversion: $55,000 – 65,000

Must Haves

• A minimum of four years’ related experience in B2B Collections
• Ability to work with large volume accounts using multiple spreadsheets and perform comparison with Customer accounts and Customer portals
• Outstanding Excel skills with ability to work advanced functions (Pivot Table & Vlookup a must).
• Ability to work Fully onsite

Preferred

• Knowledge of Infor Visual Manufacturing
• Previous experience with exchange rates preferred

Job Description

Our client in the manufacturing space is offering an exciting and unique accounting opportunity with a focus on analyzing customer payment processes and related collection activities. You'll be collaborating closely with our client’s internal stakeholders, including client success, cash application, sales, and special programs management. The ideal candidate will have experience with collecting large quantities of invoices from big retailers.

Key Responsibilities

• Perform collections, working with small and large accounts to build, negotiate, and maintain highly accurate and timely collection processes with clear collections schedules.
• Consolidate data from multiple sources to use for business intelligence and analytics. Analyze data from customer portals to plan and coordinate collection efforts.
• Report and escalate any client payment issues to their management; primarily Accounts Receivable Manager, and additionally the Controller.
• Analyze system reporting, communicate timing of receipts to management, and flag any recoverability concerns.
• Effectively prioritize and manage deadlines across multiple responsibilities. Perform billing and cash applications working across functions as needed.
• Complete account reconciliations and credit reviews for new and existing customers, including monitoring outstanding invoices and taking action to reduce bad debt.
• Follow up on Electronic Data Interchange (EDI) transmissions for invoicing and EFT daily processing to ensure they have been completed successfully. Escalate to IT where necessary.
• Accountable for reducing delinquency for assigned accounts by communicating via phone and email with customers to ensure receipt of invoices and following up on invoices past due.
• Primary point of contact for coordinating customer deposits and prepayments for customer orders. Creating proformas where necessary.
• Creation of summary aging reports in Excel as requested by client and internal staff. Communicating with co-workers, management, clients, suppliers, and others, in a courteous and professional manner.
• Provide assistance to remittance questions from the cash applications team. Assist with the annual audit by responding to audit requests and proofing documents.

Qualifications

• Previous experience with exchange rates preferred.
• Strong sense of ownership & teamwork, exceptional attention to detail, proactive, and dependable.
• Ability to learn new systems and processes. Required to learn multiple customer portals, each using a different logic.
• Excellent written and verbal communication skills.
• Exemplary customer service.
• Ability to interact with all levels of an organization as necessary to gather requirements and resolve outstanding issues.
• Flexibility in working hours during peak periods, such as Month End and Year End.

Seniority level

• Mid-Senior level

Employment type

• Contract

Job function

• Accounting/Auditing and Finance

Industries

• Staffing and Recruiting

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