B2B AR Collector - High-Volume Cash Collections

Vaco; New York (NY); On-site; USD 60,000 - 90,000; Full time

Job summary

Vaco is seeking an Accounts Receivable Collector in New York to manage a high-volume portfolio of commercial accounts and drive timely collections. You will contact customers by phone and email, resolve delinquencies, and maintain precise notes in the ERP system while collaborating with Sales and Customer Service to resolve issues.

The ideal candidate has 3+ years of B2B AR and collections experience, excellent communication skills, and a proven ability to meet targets in a fast-paced

Qualifications

• 3+ years of B2B accounts receivable and commercial collections experience.
• Proven ability to manage a high-volume portfolio in a fast-paced environment.
• Excellent verbal and written communication abilities; strong negotiation skills.

Responsibilities

• Manage a high-volume portfolio of commercial customer accounts.
• Contact customers via phone and email to collect outstanding balances.
• Meet or exceed weekly and monthly collection targets.
• Resolve payment delays, disputes, short payments, and unapplied cash issues.
• Maintain accurate collection notes and account records within the ERP system.
• Collaborate with Sales, Customer Service, and other internal departments to resolve payment concerns.
• Apply credit and collection policies while exercising sound judgment.
• Prioritize accounts based on aging, risk, and collection opportunities.
• Recommend payment plans, credit holds, escalations, or other collection strategies as needed.
• Adapt to evolving priorities, processes, and systems.
• Contribute to team success through collaboration and knowledge sharing.

Skills

B2B AR

Collections experience

Negotiation

Communication

ERP systems

Excel

Cross-functional teamwork

Time management

Tools

ERP systems

Microsoft Excel

Job description

Vaco is seeking an Accounts Receivable Collector in New York to manage a high-volume portfolio of commercial accounts and drive timely collections. You will contact customers by phone and email, resolve delinquencies, and maintain precise notes in the ERP system while collaborating with Sales and Customer Service to resolve issues.

The ideal candidate has 3+ years of B2B AR and collections experience, excellent communication skills, and a proven ability to meet targets in a fast-paced