B2B Account Support & Customer Success

Interactive Touchscreen Solutions I; Maryland; On-site; USD 55,000 - 75,000; Full time

Job summary

Interactive Touchscreen Solutions I is seeking an Account Management Support professional to maintain strong B2B client relationships and ensure customer needs are addressed promptly in collaboration with the Outside Sales team.

Daily duties include client communication, follow-ups, and proactive engagement. This in-office role rewards organized, decisive individuals who value accountability and teamwork for customer success.

Qualifications

• Ability to manage multiple priorities simultaneously.
• Customer-first mindset with relationship focus.
• Good judgment to prioritize tasks and follow through.
• Strong phone communication and professional demeanor.
• Excellent organization and attention to detail.
• Experience in customer service, sales support, or account management.

Responsibilities

• Communicate with B2B clients and perform follow-ups.
• Proactively engage clients when attention is needed.
• Maintain strong client relationships and coordinate with Outside Sales.
• Address customer needs promptly and thoughtfully in daily operations.

Skills

Prioritization

Customer-first mindset

Decision making

Phone communication

Organization

Customer service experience

Job description

Interactive Touchscreen Solutions I is seeking an Account Management Support professional to maintain strong B2B client relationships and ensure customer needs are addressed promptly in collaboration with the Outside Sales team.

Daily duties include client communication, follow-ups, and proactive engagement. This in-office role rewards organized, decisive individuals who value accountability and teamwork for customer success.