B2B Account Services Specialist | Hybrid

WENGER CORPORATION; Owatonna (MN); Hybrid; USD 55,000 - 60,000; Full time

Benefits offered by this job

Paid Time Off

Paid Holidays

Profit Sharing

Medical Insurance

Dental Insurance

Vision Insurance

HSA

FSA

Disability Insurance

401k with Match

Life Insurance

Employee Assistance Program

Sales Incentive Plan

Job summary

Wenger Corporation in Owatonna, MN is seeking an Account Services Representative to support a regional sales team in a hybrid position. You will handle administrative tasks, customer coordination, and order processing to ensure a seamless customer experience.

The role requires at least 3 years supporting a B2B sales environment, experience with CRMs, quoting, ERP systems, and MS Office. A business/marketing/communications degree is a plus.

Qualifications

• Minimum of three (3) yrs experience supporting a B2B sales team in a customer service/support environment.
• Experience with CRMs, quoting, and order processing workflows.
• Familiarity with order management systems (ERP) and proficiency using the Microsoft Office Suite.

Responsibilities

• Drive Revenue: Support revenue and service goals by contributing to the regional sales team's success.
• Prepare Customer Quotes: Manage and complete customer quote requests with accuracy and timeliness.
• Process Orders: Enter and process customer orders, verify availability, review pricing and terms, coordinate with internal teams.
• Provide Product/Post-order Support: Deliver product information and coordinate post-order requirements with stakeholders.
• Collaborate with Territory Sales Managers to align sales strategy with customer needs.

Skills

CRM experience

Quoting

Order processing

ERP systems

MS Office

Education

Bachelor's degree in business/marketing/communications

Tools

CRM software

ERP systems

Job description

Wenger Corporation in Owatonna, MN is seeking an Account Services Representative to support a regional sales team in a hybrid position. You will handle administrative tasks, customer coordination, and order processing to ensure a seamless customer experience.

The role requires at least 3 years supporting a B2B sales environment, experience with CRMs, quoting, ERP systems, and MS Office. A business/marketing/communications degree is a plus.