Azure Sovereign Cloud Ops Lead - 24x7

ASM Research, An Accenture Federal Services Company; Fairfax (VA); On-site; USD 110,000 - 120,000; Full time

Job summary

ASM Research, An Accenture Federal Services Company, seeks an Azure Technical Specialist to manage technical operations for Azure core services across public regions and sovereign environments like Fairfax. You will support the FEDNET Technical and Delivery Lead to ensure high availability, reliability, and compliance in a demanding federal cloud setting.

This salaried role operates 8x5 on weekdays with on-call support after core hours, focusing on networking services (Virtual Networks,

Qualifications

• Onsite work in Fairfax, VA.
• US citizenship and active DoD clearance eligibility.
• 5+ years in network operations or technical support.
• Strong Azure and cloud infra experience.
• Sovereign/government cloud familiarity.

Responsibilities

• Support the FEDNET Technical Lead with a diverse team of operators and engineers across multiple workstreams.
• Support onsite resources for 24x7 delivery including shift supervisors and technical leads.
• Help manage 24x7 operational coverage models for critical services.
• Serve as escalation point for complex technical issues.
• Coordinate with engineering teams to drive incident resolution.
• Provide guidance to leads managing specialized workstreams.
• Ensure service configuration validation and security compliance.
• Conduct capacity planning for resources.
• Direct on-site operations of critical services and connections.
• Manage monitoring and mitigation across workstreams.
• Support a mix of 24x7 and standard business hours with possible on-call rotation.
• Ability to manage multiple concurrent workstreams and shifting priorities.
• Develop and maintain operational runbooks and documentation.
• Identify automation opportunities and implement process improvements.
• Set metrics and KPIs to track performance.

Skills

Azure networking

Incident management

Communication

On-call readiness

24x7 operations

Security compliance

Education

CompTIA Security+ Microsoft Azure Certification

ACE-P (Arista Certified Engineer – Professional)

ACE-E (Arista Certified Engineer – Expert)

JNCIP-SP (Junos, Professional)

JNCIP-ENT (Junos, Professional)

JNCIE-SP (Junos, Expert)

JNCIE-ENT (Junos, Expert)

CCNP (Cisco Certified Network Professional)

Job description

ASM Research, An Accenture Federal Services Company, seeks an Azure Technical Specialist to manage technical operations for Azure core services across public regions and sovereign environments like Fairfax. You will support the FEDNET Technical and Delivery Lead to ensure high availability, reliability, and compliance in a demanding federal cloud setting.

This salaried role operates 8x5 on weekdays with on-call support after core hours, focusing on networking services (Virtual Networks,