Azure Technical Specialist

ASM Research, An Accenture Federal Services Company; Fairfax (VA); On-site; USD 110,000 - 120,000; Full time

Job summary

ASM Research, An Accenture Federal Services Company, seeks an Azure Technical Specialist to manage technical operations for Azure core services across public regions and sovereign environments like Fairfax. You will support the FEDNET Technical and Delivery Lead to ensure high availability, reliability, and compliance in a demanding federal cloud setting.

This salaried role operates 8x5 on weekdays with on-call support after core hours, focusing on networking services (Virtual Networks,

Qualifications

• Onsite work in Fairfax, VA.
• US citizenship and active DoD clearance eligibility.
• 5+ years in network operations or technical support.
• Strong Azure and cloud infra experience.
• Sovereign/government cloud familiarity.

Responsibilities

• Support the FEDNET Technical Lead with a diverse team of operators and engineers across multiple workstreams.
• Support onsite resources for 24x7 delivery including shift supervisors and technical leads.
• Help manage 24x7 operational coverage models for critical services.
• Serve as escalation point for complex technical issues.
• Coordinate with engineering teams to drive incident resolution.
• Provide guidance to leads managing specialized workstreams.
• Ensure service configuration validation and security compliance.
• Conduct capacity planning for resources.
• Direct on-site operations of critical services and connections.
• Manage monitoring and mitigation across workstreams.
• Support a mix of 24x7 and standard business hours with possible on-call rotation.
• Ability to manage multiple concurrent workstreams and shifting priorities.
• Develop and maintain operational runbooks and documentation.
• Identify automation opportunities and implement process improvements.
• Set metrics and KPIs to track performance.

Skills

Azure networking

Incident management

Communication

On-call readiness

24x7 operations

Security compliance

Education

CompTIA Security+ Microsoft Azure Certification

ACE-P (Arista Certified Engineer – Professional)

ACE-E (Arista Certified Engineer – Expert)

JNCIP-SP (Junos, Professional)

JNCIP-ENT (Junos, Professional)

JNCIE-SP (Junos, Expert)

JNCIE-ENT (Junos, Expert)

CCNP (Cisco Certified Network Professional)

Job description

The Azure Technical Specialist will help manage technical operations for Azure's core services across both public Azure regions and sovereign environments like Fairfax. This role will support the FEDNET Technical and Delivery Lead with critical infrastructure including networking services (Virtual Networks, ExpressRoute, VPN Gateway, hybrid connectivity) and other core operational components, ensuring high availability, reliability, and compliance with sovereign cloud requirements. This salaried role will be executed 8x5 on weekdays with on-call support after core business hours.

Key Responsibilities

• Support the FEDNET Technical Lead with a diverse team of technical operators and engineers who manage various workstreams including DRI, Buildout, Optical, WAN, ExpressRoute Ops, PulseVPN, AZN Systems, and Decommissioning activities

• Support onsite resources responsible for 24x7 delivery, including shift supervisors and technical leads

• Help manage 24x7 operational coverage models for critical services

• Serve as an escalation point for complex technical issues

• Coordinate with engineering teams and shift supervisors to drive incident resolution

• Provide guidance and support to leads who manage specialized workstreams

• Ensure service configuration validation and compliance with security standards

• Conduct capacity planning and management for resources

• Direct on-site operations of critical services and connections

• Manage monitoring and mitigation activities across multiple workstreams

• This role supports a combination of 24x7 operational coverage and standard business hours

• May require occasional on-call rotation for critical incidents

• Ability to support multiple concurrent workstreams and shifting priorities

• Develop and maintain operational runbooks and documentation

• Identify opportunities for automation and process improvement

• Implement metrics and KPIs to track operational performance

Required Qualifications

• Work onsite in Fairfax, Va

• Must be a US citizen currently residing in the United States

• Must hold an active US Passport

• Must be able to obtain and maintain a DoD Secret and CJIS background check

• 5+ years of experience in network operations or technical support

• Strong understanding of Azure services and architectures

• Experience with cloud infrastructure operations in enterprise environments

• Knowledge of networking and infrastructure components

• Experience with sovereign/government cloud environments preferred

• Strong incident management and problem-solving skills

• Excellent communication skills and ability to work across organizational boundaries

• Ability to adapt to changing scope and incorporate new services into operational models

• Background in managing 24x7 operational teams and shift rotations

Required Certifications (One or More)

• CompTIA Security+ Microsoft Azure Certification

• ACE-P (Arista Certified Engineer – Professional)

• ACE-E (Arista Certified Engineer – Expert)

• JNCIP-SP (Junos, Professional)

• JNCIP-ENT (Junos, Professional)

• JNCIE-SP (Junos, Expert)

• JNCIE-ENT (Junos, Expert)

• CCNP (Cisco Certified Network Professional)

Compensation Ranges

Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees.

EEO Requirements

It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.

All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment.

Physical Requirements

The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions.

Disclaimer

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

$110k - $120k

EEO Requirements

It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.

All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.