Azure Production Ops & Application Support Lead

Tata Consultancy Services Limited; Waltham (MA); On-site; USD 130,000 - 140,000; Full time

Job summary

Tata Consultancy Services Limited in Waltham, MA is seeking an experienced Application Support Analyst to ensure high availability of mission-critical applications hosted on Azure and on-prem servers.

You will monitor performance with Azure Monitor, Application Insights, Log Analytics, Splunk, and Grafana, lead incident management and RCA, and support DevOps deployments across Azure and on-prem Windows/Linux while maintaining security and compliance.

Qualifications

• 7+ years of experience in Application Support and Production Operations.
• 3+ years of experience supporting Azure-hosted applications and Azure platform administration.
• Experience managing application servers, service availability, and operational health.
• Experience with monitoring and observability tools such as Azure Monitor, Application Insights, Log Analytics, Splunk, Dynatrace, AppDynamics, or Grafana.
• Experience in incident management, problem management, RCA, and operational support processes.
• Knowledge of Azure platform administration, security patching, vulnerability remediation, and compliance activities.
• Experience with Azure services and DevOps practices for deployments.
• Knowledge of on-prem Windows and Linux infrastructure is preferred.

Responsibilities

• Manage Application Support and Production Operations, ensuring high availability and operational health.
• Administer and support Azure-hosted applications, including deployments and security patching.
• Monitor performance and availability using Azure Monitor, Application Insights, Log Analytics, Splunk, Grafana.
• Lead incident management, problem management, RCA, and preventive actions for production issues.
• Support DevOps deployments and infrastructure operations across Azure and on-prem Windows/Linux while maintaining security and compliance.

Skills

Azure

Splunk

Education

Bachelor of Computer Science

Job description

Tata Consultancy Services Limited in Waltham, MA is seeking an experienced Application Support Analyst to ensure high availability of mission-critical applications hosted on Azure and on-prem servers.

You will monitor performance with Azure Monitor, Application Insights, Log Analytics, Splunk, and Grafana, lead incident management and RCA, and support DevOps deployments across Azure and on-prem Windows/Linux while maintaining security and compliance.