Azure & M365 Operations Engineer

Applied Information Sciences, Inc; United States; Remote; USD 77,000 - 117,000; Full time

Job summary

Applied Information Sciences, Inc is seeking an Azure/M365 Operations and Maintenance (O&M) Engineer to provide dependable day-to-day operations, monitoring, change implementation, and incident response for Azure and/or Microsoft 365 services delivered to the customer.

You will monitor and maintain Azure and M365 services, investigate incidents and requests, implement changes, and collaborate with project teams during service transition and early-life support.

Qualifications

• - 4+ years in Azure, Microsoft 365, or enterprise cloud operations.
• - Experience with Entra ID, Azure Monitor, Log Analytics, Azure networking, and M365 administration.
• - Strong troubleshooting skills across identity, network, endpoint, and application service layers.
• - Experience working in ticketing, change-control, and knowledge-management processes.
• - Ability to write clear technical documentation and communicate effectively with users and engineers.

Responsibilities

• - Monitor and maintain Azure and M365 services, including identity, networking, compute, storage, collaboration, governance, and platform monitoring components.
• - Investigate and resolve incidents, service requests, recurring problems, and performance issues in accordance with agreed service levels.
• - Implement approved changes, maintain configuration documentation, and support release and maintenance activities.
• - Perform backup, recovery, access, health-check, and capacity-management activities as assigned.
• - Create and refine runbooks, knowledge articles, dashboards, and operational reports.
• - Work closely with project teams during service transition and early-life support.

Skills

Networking

OS administration

Cloud concepts

Scripting

Git

Infrastructure as Code

Tools

Azure Monitor

Log Analytics

Entra ID

SharePoint

Exchange Online

Purview

Teamcenter

Job description

Applied Information Sciences, Inc is seeking an Azure/M365 Operations and Maintenance (O&M) Engineer to provide dependable day-to-day operations, monitoring, change implementation, and incident response for Azure and/or Microsoft 365 services delivered to the customer.

You will monitor and maintain Azure and M365 services, investigate incidents and requests, implement changes, and collaborate with project teams during service transition and early-life support.