Azure & M365 O&M Engineer – Cloud Reliability

Applied Information Sciences, Inc.; United States; On-site; USD 77,000 - 117,000; Full time

Job summary

Applied Information Sciences, Inc. is seeking an Associate Infrastructure Engineer to support Azure and Microsoft 365 operations in a client-focused environment. You will monitor services, implement changes, and assist with incident response in day-to-day O&M activities.

The role requires a strong foundation in networking, OS administration, scripting, and IaC, with an emphasis on collaboration with senior engineers and project teams to deliver reliable IT infrastructure services.

Qualifications

• 4+ years in Azure, Microsoft 365, or enterprise cloud operations.
• Experience with Entra ID, Azure Monitor, Log Analytics, Azure networking, and M365 administration.
• Strong troubleshooting skills across identity, network, endpoint, and application service layers.
• Experience working in ticketing, change-control, and knowledge-management processes.
• Ability to write clear technical documentation and communicate effectively with users and engineers.

Responsibilities

• Monitor and maintain Azure and M365 services across identity, networking, compute, and storage.
• Investigate and resolve incidents, service requests, recurring problems, and performance issues in accordance with SLAs.
• Implement approved changes, maintain configuration documentation, and support release and maintenance activities.
• Perform backup, recovery, access, health-check, and capacity-management activities as assigned.
• Create and refine runbooks, knowledge articles, dashboards, and operational reports.
• Work closely with project teams during service transition and early-life support.

Skills

Networking fundamentals

OS administration

Cloud concepts

Scripting (PowerShell/Bash)

Infrastructure as Code

Tools

Git

IaC

PowerShell

Bash

Azure CLI

Azure DevOps

Job description

Applied Information Sciences, Inc. is seeking an Associate Infrastructure Engineer to support Azure and Microsoft 365 operations in a client-focused environment. You will monitor services, implement changes, and assist with incident response in day-to-day O&M activities.

The role requires a strong foundation in networking, OS administration, scripting, and IaC, with an emphasis on collaboration with senior engineers and project teams to deliver reliable IT infrastructure services.