Azure Cloud Support & Migration Specialist

Pro5.ai; Houston (TX); On-site; USD 80,000 - 100,000; Full time

Benefits offered by this job

Career growth and training opportunities

Flexible benefits package

Performance-based salary reviews

Collaborative work environment

Job summary

A leading cloud solutions provider is seeking a Specialist in Cloud Support and Services to deliver top-notch technical support and maintain cloud operations in Houston, Texas. The ideal candidate will have 5–7 years of experience in cloud support roles along with strong customer service skills. Key responsibilities include troubleshooting Azure and Microsoft 365 issues, monitoring cloud environments, and documenting solutions. This position offers opportunities for career growth and competitive compensation.

Qualifications

• 5–7 years of experience in a similar cloud support or infrastructure role.
• Strong customer service skills combined with hands-on experience in Microsoft cloud technologies.

Responsibilities

• Provide technical support via phone and email.
• Troubleshoot issues related to Azure, Microsoft 365, cloud performance, and related services.
• Monitor and maintain physical and virtual environments to ensure availability and performance.

Skills

Technical support

Customer service

Virtual infrastructure experience

Knowledge of Microsoft Azure or AWS

Education

College degree in IT or equivalent

Tools

Microsoft Azure

Microsoft 365

SaaS and IaaS services

Job description

A leading cloud solutions provider is seeking a Specialist in Cloud Support and Services to deliver top-notch technical support and maintain cloud operations in Houston, Texas. The ideal candidate will have 5–7 years of experience in cloud support roles along with strong customer service skills. Key responsibilities include troubleshooting Azure and Microsoft 365 issues, monitoring cloud environments, and documenting solutions. This position offers opportunities for career growth and competitive compensation.