AWS Technical Account Manager

DataTech Recruitment; United States; Remote; USD 80,000 - 100,000; Full time

Job summary

Join a forward-thinking company as an AWS Technical Account Manager, where your expertise will help clients maximize their AWS investments. In this remote role, you'll be the trusted advisor for strategic customers, guiding them through the AWS ecosystem and ensuring their success. With 7+ years of experience in technical account management, you'll lead customer sessions, drive migration programs, and optimize costs using powerful tools. If you thrive in a fast-paced environment and are passionate about customer success, this opportunity is perfect for you.

Qualifications

• 7+ years in technical account management or cloud consulting.
• Expertise in navigating AWS services and architecture.

Responsibilities

• Act as a trusted advisor for strategic customers in the AWS ecosystem.
• Drive AWS Migration Acceleration Programs from assessment to implementation.

Skills

AWS Services Navigation

Technical Account Management

Solutions Architecture

Cloud Consulting

Customer Relationship Management

Education

AWS Solutions Architect Professional Certification

Tools

Trusted Advisor

CloudHealth

Job description

AWS Technical Account Manager – Remote (South Africa).

Are you a customer-obsessed, AWS-savvy problem solver with a passion for building strong client relationships and driving technical success? We’re looking for a Technical Account Manager (TAM) to join a dynamic team and help clients thrive in the cloud.

As a TAM, you’ll be the trusted technical advisor for a portfolio of strategic customers, helping them unlock the full value of their AWS investments.

You’ve spent 7+ years in technical account management, solutions architecture, or cloud consulting. You know how to navigate AWS services and architecture and communicate complex tech concepts in ways that make sense to everyone.

Type: Permanent – Remote in South Africa.

Salary: Up to R100 000 pm depending on experience.

What you’ll do:

• You become the trusted advisor for our strategic customers. You’re their guide through the AWS ecosystem.
• You lead regular check-ins that keep roadmaps aligned and support flowing.
• You drive AWS Migration Acceleration Programs from assessment to full implementation, hitting those crucial billing milestones along the way.
• You use powerful tools like Trusted Advisor and CloudHealth to strengthen security and trim unnecessary costs.
• When technical incidents happen, you’re the calm in the storm – solving problems efficiently with a confident approach.
• You shine at customer events, representing our technical expertise while generating valuable leads.

What makes you perfect for this:

• You’ve spent 7+ years in technical account management, solutions architecture, or cloud consulting.
• You navigate AWS services and architecture with confidence.
• You explain complex tech concepts in ways that make sense to everyone.
• You genuinely care about customer success – it’s what drives you.
• You thrive when things move quickly and collaboration is key.
• An AWS Solutions Architect Professional certification sits nicely on your CV.

How we’ll measure your success:

• You’ll host the vast majority of planned customer sessions throughout the year.
• Your customers consistently rate you 9+ for satisfaction.
• You lead impressive marketing events that receive stellar feedback.
• Your compliance reporting stays above 90%, with 80%+ of cost optimizations implemented.
• You deliver on MAP milestones and billing targets.