AWS Enterprise Growth Director

ServiceNow; Orlando (FL); Hybrid; USD 200,000 - 260,000; Full time

Job summary

ServiceNow is seeking a highly motivated leader to accelerate and scale the AWS business with enterprise customers in Banking, Insurance, and Wealth Management. You will drive growth by building multi‑tier relationships with customers, AWS, and ServiceNow field sellers while leading solution teams to deliver joint outcomes.

This role requires a balance of sales, strategy, and hands‑on execution, with the ability to close multi‑million‑dollar deals and influence top brands worldwide.

Qualifications

• 10+ years of experience in large client management and aligning account strategies to revenue opportunities.
• 5+ years as a Client Director or equivalent with multi-million-dollar sales solutions and executive level relationship management.
• Previous sales experience in IT Service Management, HR, Security Operations, Customer Service and IT Operations Management.
• Ability to understand broad macro-level business and IT needs for the world's largest brands.
• Strong track record of exceeding sales targets by 150-200%.
• Travel up to 50%.
• Excellent spoken and written communication and relationship-building skills.
• Experience leading virtual and matrixed teams.
• ServiceNow platform and AWS Cloud Practitioner training a plus.

Responsibilities

• Create an AWS sales plan with Americas leadership to drive growth and then bring it to life.
• Build trust and multi-tiered relationships through the customer's organization.
• Work with the greater ServiceNow solution teams to develop a ServiceNow solution based on the customer's strategic outcomes.
• Manage relationships between ServiceNow, AWS and executive-level customers.
• Present the value of the partnership evangelizing joint innovation use cases.
• Negotiate complex contracts.
• Build mindshare within AWS field sales leadership and account teams to drive sales.
• Develop a clear roadmap across the customer, AWS and ServiceNow teams to promote an outstanding customer experience.
• Ensure customers are at the center of everything and deliver high-value outcomes.
• Ensure alignment with Value Selling (ie: Value Prompter), NowSell principles and partner 3-way sales.
• Tackle strategic projects to smooth hyperscaler adoption across ServiceNow inclusive of operations, finance, reporting, enablement, and deal desk.
• Responsible for weekly pipeline reporting, progress updates, customer references, deal registration.
• Work with marketing to plan events, land public customer references and drive customer engagement including stage presence at major events.

Skills

Large client management

Executive relationship management

Sales leadership

Cross-functional collaboration

Job description

ServiceNow is seeking a highly motivated leader to accelerate and scale the AWS business with enterprise customers in Banking, Insurance, and Wealth Management. You will drive growth by building multi‑tier relationships with customers, AWS, and ServiceNow field sellers while leading solution teams to deliver joint outcomes.

This role requires a balance of sales, strategy, and hands‑on execution, with the ability to close multi‑million‑dollar deals and influence top brands worldwide.