AWS Connect Engineer - Terraform IaC & Outbound Campaigns

Value Spectrum Technologies; Charlotte (NC); Hybrid; USD 120,000 - 180,000; Full time

Job summary

Value Spectrum Technologies seeks an experienced AWS Connect Engineer to design, develop, and maintain scalable contact center solutions in the AWS cloud. You will automate infrastructure with Terraform, configure outbound campaigns, and ensure reliable telephony integrations and monitoring.

The role focuses on outbound communications, campaign management, and secure, automated infrastructure deployment, with hybrid work in Charlotte, NC.

Qualifications

• Experience with AWS Connect administration and development.

Responsibilities

• Design, build, and maintain AWS Connect contact center solutions.
• Develop and manage infrastructure using Terraform.
• Implement and support AWS Connect outbound campaigns and workflows.
• Configure voice, SMS, and email channels and integrate with AWS services.

Skills

AWS Cloud

AWS Connect

IaC with Terraform

DevOps practices

Tools

Terraform

Lambda

DynamoDB

S3

SNS

SES

EventBridge

CloudWatch

GitHub Actions

Job description

Value Spectrum Technologies seeks an experienced AWS Connect Engineer to design, develop, and maintain scalable contact center solutions in the AWS cloud. You will automate infrastructure with Terraform, configure outbound campaigns, and ensure reliable telephony integrations and monitoring.

The role focuses on outbound communications, campaign management, and secure, automated infrastructure deployment, with hybrid work in Charlotte, NC.