AWS Boost Technical Writer — Remote, API & User Docs

7Th Sky Tech; Chicago (IL); Hybrid; USD 55,000 - 83,000; Full time

Job summary

7Th Sky Tech is seeking an experienced Technical Writer to support AWS Boost, translating complex software functionality into clear, scalable documentation for data center operations. You will collaborate with Software Engineers, Product Managers, UX Designers, and global operations to produce end-user guides, API references, onboarding materials, and release notes.

The role emphasizes documentation standards, accessibility for worldwide audiences, and integration with Docs-as-Code, Git, and

Qualifications

• 3+ years of professional Technical Writing experience focused on software, technology products, or technical systems.
• Bachelor's degree in Technical Communication, English, Computer Science, Information Technology, or related field, or equivalent practical experience.
• Proven ability to create clear, concise, task-based technical documentation.
• Experience developing documentation for both technical and non-technical audiences.
• Strong experience creating: user guides, developer documentation, API documentation, onboarding materials, FAQs, release notes, process/workflow documentation.

Responsibilities

• Create, edit, and maintain task-based user guides, onboarding materials, FAQs, release notes, and technical documentation.
• Develop developer-facing content including API references, developer guides, process-authoring documentation, and workflow documentation.
• Work directly with software engineers, product managers, and UX designers to understand product functionality and technical requirements.
• Convert complex software workflows and operational processes into clear, concise, step-by-step instructions.
• Develop and maintain documentation standards, templates, style guidelines, and information architecture.
• Validate technical documentation by testing procedures and verifying information against the product.
• Maintain documentation throughout the software development and release lifecycle.
• Partner with global operations teams to ensure documentation remains accurate as features are launched across multiple regions.
• Gather feedback from data center technicians, managers, and service owners and use that feedback to improve documentation.
• Improve documentation usability, findability, consistency, and content quality.
• Work with localization/globalization teams to ensure content is appropriate for a worldwide audience.
• Create diagrams, screenshots, process flows, and other visual aids when required.
• Collaborate with engineering and product teams during technical reviews and release planning.

Skills

Technical Writing

API documentation

Docs-as-Code

Git

Release notes

Education

Bachelor's degree in Technical Communication/English/CS/IT or related field

Tools

Markdown

HTML

Git / Version Control

Wikis

Docs-as-Code

CMS (Component Content Management Systems)

OpenAPI

Smithy

Job description

7Th Sky Tech is seeking an experienced Technical Writer to support AWS Boost, translating complex software functionality into clear, scalable documentation for data center operations. You will collaborate with Software Engineers, Product Managers, UX Designers, and global operations to produce end-user guides, API references, onboarding materials, and release notes.

The role emphasizes documentation standards, accessibility for worldwide audiences, and integration with Docs-as-Code, Git, and