Remote AWS Boost: Technical Writer for Data Center Ops

7Th Sky Tech; Detroit (MI); Hybrid; USD 55,000 - 96,000; Full time

Job summary

7Th Sky Tech is seeking a hands-on Technical Writer to support AWS Boost, a data center operations product. You will create end-user guides, API references, onboarding materials, and release notes while partnering with engineers, PMs, and UX designers to translate complex functionality into clear documentation.

The role involves working on global, multi-region content, maintaining standards, and contributing toDocs-as-Code workflows.

Qualifications

• 3+ years of professional Technical Writing experience focused on software, technology products, or technical systems.
• Bachelor's degree in Technical Communication, English, Computer Science, Information Technology, or related field, or equivalent practical experience.
• Proven ability to create clear, concise, task-based technical documentation.
• Experience developing documentation for both technical and non-technical audiences.
• Strong experience creating: User guides, Developer documentation, API documentation, Onboarding materials, FAQs, Release notes, Process/workflow documentation.
• Experience with structured documentation formats and tools such as Markdown, HTML, Wikis, Docs-as-Code, or Component Content Management Systems.
• Experience working directly with Software Engineers and Product Managers to gather and validate technical information.
• Strong writing, editing, proofreading, and communication skills.
• Ability to provide a strong technical writing portfolio or writing samples.

Responsibilities

• Create, edit, and maintain task-based user guides, onboarding materials, FAQs, release notes, and technical documentation.
• Develop developer-facing content including API references, developer guides, process-authoring documentation, and workflow documentation.
• Work directly with software engineers, product managers, and UX designers to understand product functionality and technical requirements.
• Convert complex software workflows and operational processes into clear, concise, step-by-step instructions.
• Develop and maintain documentation standards, templates, style guidelines, and information architecture.
• Validate technical documentation by testing procedures and verifying information against the product.
• Maintain documentation throughout the software development and release lifecycle.
• Partner with global operations teams to ensure documentation remains accurate as features are launched across multiple regions.
• Gather feedback from data center technicians, managers, and service owners and use that feedback to improve documentation.
• Improve documentation usability, findability, consistency, and content quality.
• Work with localization/globalization teams to ensure content is appropriate for a worldwide audience.
• Create diagrams, screenshots, process flows, and other visual aids when required.
• Collaborate with engineering and product teams during technical reviews and release planning.

Skills

Technical Writing

Editing

Communication

Portfolio

Education

Bachelor's degree in Technical Communication/English/CS/IT

Tools

Markdown

HTML

Git

Docs-as-Code

CMS

Job description

7Th Sky Tech is seeking a hands-on Technical Writer to support AWS Boost, a data center operations product. You will create end-user guides, API references, onboarding materials, and release notes while partnering with engineers, PMs, and UX designers to translate complex functionality into clear documentation.

The role involves working on global, multi-region content, maintaining standards, and contributing toDocs-as-Code workflows.