Remote AWS Boost Tech Writer: API & Docs Expert

7Th Sky Tech; Seattle (WA); Hybrid; USD 100,000 - 150,000; Full time

Benefits offered by this job

Remote/hybrid work options

Contract: 12+ months

Job summary

AWS Boost is an integrated product used by data center operations teams to plan and execute lifecycle management activities. We are seeking an experienced Technical Writer to create clear, scalable documentation for end users, developers, and operators.

The role partners with software engineers, product managers, UX designers, and global operations to translate complex software into easy-to-follow guides, API references, onboarding materials, and release notes.

Qualifications

• 3+ years of professional Technical Writing experience focused on software, technology products, or technical systems.
• Bachelor's degree in Technical Communication, English, Computer Science, Information Technology, or related field, or equivalent practical experience.
• Proven ability to create clear, concise, task-based technical documentation.
• Experience developing documentation for both technical and non-technical audiences.
• Experience with structured documentation formats and tools such as Markdown, HTML, Wikis, Docs-as-Code, or Component Content Management Systems.
• Experience with API documentation and collaboration with software engineers and product teams.

Responsibilities

• Create, edit, and maintain task-based user guides, onboarding materials, FAQs, release notes, and technical documentation.
• Develop developer-facing content including API references, developer guides, process-authoring documentation, and workflow documentation.
• Work directly with software engineers, product managers, and UX designers to understand product functionality and technical requirements.
• Convert complex software workflows and operational processes into clear, concise, step-by-step instructions.
• Develop and maintain documentation standards, templates, style guidelines, and information architecture.
• Validate technical documentation by testing procedures and verifying information against the product.
• Maintain documentation throughout the software development and release lifecycle.
• Partner with global operations teams to ensure documentation remains accurate as features are launched across multiple regions.
• Gather feedback from data center technicians, managers, and service owners and use that feedback to improve documentation.
• Improve documentation usability, findability, consistency, and content quality.
• Work with localization/globalization teams to ensure content is appropriate for a worldwide audience.

Skills

Technical Writing

API documentation

Docs-as-Code

OpenAPI

Git

Education

Bachelor's degree in technical communication or related field

Tools

Markdown

HTML

Wikis

Git

OpenAPI

Smithy

Job description

AWS Boost is an integrated product used by data center operations teams to plan and execute lifecycle management activities. We are seeking an experienced Technical Writer to create clear, scalable documentation for end users, developers, and operators.

The role partners with software engineers, product managers, UX designers, and global operations to translate complex software into easy-to-follow guides, API references, onboarding materials, and release notes.