AWS Boost Technical Writer — Remote Data Center Ops

7Th Sky Tech; Lincolnton (NC); Hybrid; USD 60,000 - 90,000; Full time

Job summary

7Th Sky Tech is seeking a seasoned Technical Writer to support AWS Boost, a data center operations product. The role focuses on creating clear, scalable documentation for end-users and developers, translating complex software functionality into step-by-step guides and API references.

You will partner with software engineers, product managers, UX designers, and data center teams to ensure accuracy across release lifecycles and multiple regions, including localization needs.

Qualifications

• 3+ years of professional Technical Writing focusing on software or technical systems.
• Bachelor's degree or equivalent practical experience in technical communication, English, CS, or IT.
• Proven ability to create clear, concise, task-based technical documentation for technical and non-technical audiences.
• Experience with Markdown, HTML, Wikis, Docs-as-Code, or CCSMs.
• Experience collaborating with software engineers and product managers to gather and validate information.

Responsibilities

• Create, edit, and maintain user guides, onboarding materials, FAQs, release notes, and technical docs.
• Develop API references and developer guides for API-first products.
• Translate complex software functionality into clear documentation and visuals.
• Collaborate with engineers, PMs, and UX designers to capture product requirements.
• Maintain documentation standards, templates, and information architecture.
• Validate documentation by testing procedures and cross-checking with the product.

Skills

Technical writing

API documentation

Markdown

HTML

Docs-as-Code

Git

Portfolio writing

Education

Bachelor's degree in Technical Communication/English/CS or related field

Tools

OpenAPI

Smithy

Docs-as-Code tooling

Job description

7Th Sky Tech is seeking a seasoned Technical Writer to support AWS Boost, a data center operations product. The role focuses on creating clear, scalable documentation for end-users and developers, translating complex software functionality into step-by-step guides and API references.

You will partner with software engineers, product managers, UX designers, and data center teams to ensure accuracy across release lifecycles and multiple regions, including localization needs.