AVP Systems Analyst — SaaS Production & Client Support

State Street; Burlington (MA); On-site; USD 90,000 - 157,500; Full time

Benefits offered by this job

401K with company match

Health insurance (life, medical, dental, vision)

Paid-time off including vacation and sick leave

Job summary

State Street in Burlington, MA, is seeking an L2 Systems Analyst responsible for client engagement and managing Charles River IMS systems. This role involves ensuring optimal use of applications and providing technical support. Candidates should have at least 5 years of relevant experience, a bachelor's degree in a technical discipline, and excellent customer service skills.

The position offers a salary range of $90,000 to $157,500 annually and includes a comprehensive benefits program covering healthcare, retirement plans, and paid-time off.

Qualifications

• Minimum of 5 years’ relevant industry experience.
• Bachelor's degree in a relevant technical field preferred.
• Experience with Financial Services Investment Management highly desirable.

Responsibilities

• Assist clients with optimal use of the system.
• Administer user privileges and parameters.
• Monitor application and performance tuning.

Skills

Financial Services Investment Management

Technical troubleshooting

Customer service

Communication skills

Database configuration

Education

Bachelor’s degree in a technical or analytical discipline

Tools

MS SQL Server

Oracle

Sybase

Job description

State Street in Burlington, MA, is seeking an L2 Systems Analyst responsible for client engagement and managing Charles River IMS systems. This role involves ensuring optimal use of applications and providing technical support. Candidates should have at least 5 years of relevant experience, a bachelor's degree in a technical discipline, and excellent customer service skills.

The position offers a salary range of $90,000 to $157,500 annually and includes a comprehensive benefits program covering healthcare, retirement plans, and paid-time off.