AVP, Digital Product Owner, Small Business

Chubb; Jersey City (NJ); Hybrid; USD 130,000 - 190,000; Full time

Job summary

An established industry player is seeking a dynamic Product Owner to lead their digital transformation journey. This role involves driving product success by managing cross-functional teams and leveraging Agile methodologies to optimize customer experiences. You'll be at the forefront of innovation, ensuring timely delivery of high-quality digital solutions that meet customer needs. With a focus on collaboration and stakeholder engagement, this position offers the chance to make a significant impact in the evolving landscape of insurance technology. Join a forward-thinking firm that values flexibility and invests in your career growth.

Benefits

Dynamic Hybrid Work Arrangements

Competitive Salary and Bonus

Employee Stock Purchase Plan

Comprehensive Benefits from Day 1

Retirement Savings Plan

Tuition Reimbursement Program

Charitable Gift Matching

Mentorship Programs

Qualifications

• 10+ years of experience in product development and technology.
• Strong knowledge of software development lifecycle and Agile methodologies.

Responsibilities

• Lead product success through defined objectives and KPIs.
• Manage cross-functional teams to deliver high-quality products.

Skills

Product Development

Agile Methodologies

Stakeholder Engagement

Cross-functional Team Leadership

Customer Experience

Education

Bachelor’s Degree in Computer Science

Specialization in Technology/UX

Job description

Join us on our digital-first journey and join the magic that is happening right now at Chubb. Our teams are innovating, iterating, and solving customer problems at a rapid pace. We are building upon our strength of delivering superior coverage and customer experience by leading the modernization of what insurance does and how we deliver it in a digital way. This means technology is infused into the business and technology experts sit at the table with our insurance experts. By being a part of the digital-first journey at Chubb, you will be a transformer at the forefront of driving change.

• Lead product to overall success according to clearly defined objectives and key results (OKRs) and key performance indicators (KPIs) as part of digital transformation.
• Accountable for the success of both “change” and “run” aspects of the domain, and for continuous prioritization between change and run to optimize business outcomes.
• Continuously identify areas of opportunities for the squad and provide input into sprint reviews and retrospectives.
• Lead a multidisciplinary team to deliver high quality work product (e.g., software, analytics, business intelligence, data product) via faster/shorter iterative cycles.
• Drive decision-making and remove impediments to squad’s progress by influencing key stakeholders, engaging with other POs to manage interdependencies, and escalating issues appropriately.
• Working with Domain Leaders, own Squad vision and set priorities to deliver impact to the customer as quickly as possible through on-time delivery of quality releases to market
• Liaise with core product and ingestion teams, inclusive of technology and operations leads to understand scope of project work and key dependencies to be delivered.
• Successfully lead a cross-functional team to deliver high quality and on-time functionality each release.
• Define, refine, and prioritize user stories/epics/tasks daily including leading interactions with other units.
• Lead quarterly business reviews (QBRs) for integrated planning, prioritization, resource allocation, and to shape the OKRs for the squad.
• Manage dependencies and actively remove any blockers across squads within the domain or across sub-domains.
• Facilitate product demos and launches; advocating and communicating value to users and stakeholders.
• Build and maintain strong relationships with operational stakeholders as well as other product owners and domain leads.
• Manage the defect management process, ensuring timely identification, tracking and resolution of defects.

Qualifications

• Bachelor’s degree required; specialization in computer science, technology, and/or UX preferred
• 10+ years of demonstrated experience in product development, technology and/or marketing/product operations
• Must have prior experience as a Product Owner, BSA/BSL, Product, Program, and/or Project Manager delivering digital solutions
• Strong knowledge of software development lifecycle required
• Deep knowledge of and experience in Agile methodologies required
• Experience with customer journeys and customer experience, especially with reference to insurance is necessary
• Prior experience leading and managing cross-functional teams, building partnerships at all levels to achieve objectives, required
• Strong communication skills with the ability to engage stakeholders at all levels to define objectives, remove impediments, and provide updates, ensuring optimized product/project/program delivery

What we bring:

• Dynamic Hybrid – flexible work arrangements
• Competitive offer packages which include a competitive base salary bonus and equity (for applicable roles)
• Employee stock purchase plan
• Comprehensive benefits that start day 1
• Retirement savings plan
• Investment in education program- Tuition reimbursement program
• Charitable gift matching programs
• Mentorship programs to help you grow your career

The pay range for the role is $130,000 to $190,000. The specific offer will depend on an applicant’s skills and other factors. This role may also be eligible to participate in a discretionary annual incentive program. Chubb offers a comprehensive benefits package, more details on which can be found on our careers website . The disclosed pay range estimate may be adjusted for the applicable geographic differential for the location in which the position is filled.