AVP Change Management: Lead Transformation & Adoption

State Street; Boston (MA); On-site; USD 80,000 - 140,000; Full time

Benefits offered by this job

401K with company match

Health insurance

Paid time off

Volunteer days

Job summary

State Street is seeking a Change Manager in Boston, MA to lead change management strategies and coordinate initiatives across operations, technology, and risk teams. The role emphasizes minimizing business disruption while driving adoption and continuous improvement.

The candidate will develop governance, communication plans, and engage leadership through workshops and briefings, ensuring readiness and sustainable outcomes across complex organizational change efforts.

Qualifications

• Bachelor’s degree in Business, Finance, Organizational Development, Management.
• 5+ years of experience in Change Management, Project Management, Operations, Business Transformation, Consulting, or a related discipline.
• Experience leading change initiatives in complex organizations.
• Financial services experience.
• Experience working across operations, technology, risk, and business teams.

Responsibilities

• Develop comprehensive change management strategies and plans for business and operational initiatives.
• Assess organizational impacts and identify affected stakeholders, processes, controls, and operating models.
• Establish project governance and escalation frameworks for key initiatives.
• Develop and execute communication plans that clearly articulate the rationale, benefits, impacts, and timelines of change initiatives.
• Facilitate stakeholder engagement sessions, workshops, and leadership briefings.
• Identify organizational and operational risks associated with change initiatives.
• Track and report change progress, readiness, and outcomes to leadership.
• Coordinate change activities across multiple business units and functional teams.
• Support implementation planning and execution to minimize service disruption.

Skills

Change Management

Project Management

Operations

Stakeholder Engagement

Process Improvement

Communication

Education

Bachelor’s degree in Business, Finance, Organizational Development, Management

Job description

State Street is seeking a Change Manager in Boston, MA to lead change management strategies and coordinate initiatives across operations, technology, and risk teams. The role emphasizes minimizing business disruption while driving adoption and continuous improvement.

The candidate will develop governance, communication plans, and engage leadership through workshops and briefings, ensuring readiness and sustainable outcomes across complex organizational change efforts.