Change Manager, AVP

State Street; Boston (MA); On-site; USD 80,000 - 140,000; Full time

Benefits offered by this job

401K with company match

Health insurance

Paid time off

Volunteer days

Job summary

State Street is seeking a Change Manager in Boston, MA to lead change management strategies and coordinate initiatives across operations, technology, and risk teams. The role emphasizes minimizing business disruption while driving adoption and continuous improvement.

The candidate will develop governance, communication plans, and engage leadership through workshops and briefings, ensuring readiness and sustainable outcomes across complex organizational change efforts.

Qualifications

• Bachelor’s degree in Business, Finance, Organizational Development, Management.
• 5+ years of experience in Change Management, Project Management, Operations, Business Transformation, Consulting, or a related discipline.
• Experience leading change initiatives in complex organizations.
• Financial services experience.
• Experience working across operations, technology, risk, and business teams.

Responsibilities

• Develop comprehensive change management strategies and plans for business and operational initiatives.
• Assess organizational impacts and identify affected stakeholders, processes, controls, and operating models.
• Establish project governance and escalation frameworks for key initiatives.
• Develop and execute communication plans that clearly articulate the rationale, benefits, impacts, and timelines of change initiatives.
• Facilitate stakeholder engagement sessions, workshops, and leadership briefings.
• Identify organizational and operational risks associated with change initiatives.
• Track and report change progress, readiness, and outcomes to leadership.
• Coordinate change activities across multiple business units and functional teams.
• Support implementation planning and execution to minimize service disruption.

Skills

Change Management

Project Management

Operations

Stakeholder Engagement

Process Improvement

Communication

Education

Bachelor’s degree in Business, Finance, Organizational Development, Management

Job description

The Change Manager is responsible for leading and coordinating operational and process change initiatives to support our clients. This role partners with business leaders, operations, technology teams, and stakeholders to ensure changes are effectively planned, communicated, adopted, and sustained while minimizing business disruption and operational risk.

The Change Manager develops and executes change management strategies, oversees stakeholder engagement, and drives continuous improvement across change initiatives.

Key Responsibilities

• Develop comprehensive change management strategies and plans for business and operational initiatives.
• Assess organizational impacts and identify affected stakeholders, processes, controls, and operating models.
• Establish project governance and escalation frameworks for key initiatives.
• Develop and execute communication plans that clearly articulate the rationale, benefits, impacts, and timelines of change initiatives.
• Facilitate stakeholder engagement sessions, workshops, and leadership briefings.
• Identify organizational and operational risks associated with change initiatives.
• Track and report change progress, readiness, and outcomes to leadership.
• Coordinate change activities across multiple business units and functional teams.
• Support implementation planning and execution to minimize service disruption.

Qualifications

Education

• Bachelor’s degree in Business, Finance, Organizational Development, Management

Experience

• 5+ years of experience in Change Management, Project Management, Operations, Business Transformation, Consulting, or a related discipline.
• Experience leading change initiatives in complex organizations.
• Financial services experience.
• Experience working across operations, technology, risk, and business teams.

Salary Range

$80,000 - $140,000 Annual

The range quoted above applies to the role in the primary location specified. If the candidate would ultimately work outside of the primary location above, the applicable range could differ.

Employees are eligible to participate in State Street’s comprehensive benefits program, which includes: our retirement savings plan (401K) with company match; insurance coverage including basic life, medical, dental, vision, long-term disability, and other optional additional coverages; paid-time off including vacation, sick leave, short term disability, and family care responsibilities; access to our Employee Assistance Program; incentive compensation including eligibility for annual performance-based awards (excluding certain sales roles subject to sales incentive plans); and, eligibility for certain tax advantaged savings plans.

For a full overview, visit https://hrportal.ehr.com/statestreet/Home.

About State Street

Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.

We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.

As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.

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Job Application Disclosure

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Job ID: R-798246