AVP, Business Loan Operations - Lead Growth & Compliance

Leaders Credit Union; Jackson (TN); On-site; USD 90,000 - 140,000; Full time

Job summary

Leaders Credit Union in Jackson, TN, seeks an AVP of Business Loan Operations to lead daily lending activities and strategy for its commercial portfolios.

The role requires overseeing processing, closing, booking, servicing and portfolio management, while building workflows and controls to drive accuracy, timeliness and risk mitigation. Supervisory experience in financial services and strong communication skills are essential.

Qualifications

• At least 2 years of supervisory experience in a financial services position.
• Strong attention to detail, math and organizational abilities, with multitasking capacity.
• Proficiency in Microsoft Office (Excel, Outlook, Word, etc.).
• Professional, courteous demeanor with members and colleagues.
• Very strong written and verbal communication skills.

Responsibilities

• Oversee day-to-day Business Lending Operations, including loan processing, closing, booking, servicing, and portfolio support.
• Build and improve workflows, procedures, controls, and performance metrics to keep operations running smoothly.
• Manage loan pipelines and turnaround times to ensure loans are processed accurately and on schedule.
• Oversee the review, closing, funding, and boarding of commercial, real estate, construction, SBA, and participation loans.
• Ensure loan documentation, collateral, insurance, approvals, and post-closing requirements are completed accurately and on time.
• Maintain compliance with regulatory requirements and internal policies while identifying and addressing operational risks.
• Partner with lending, credit, compliance, accounting, and member service teams to improve processes, reporting, systems, and the overall member experience.

Skills

Supervisory experience

Attention to detail

Math skills

Organizational skills

Communication skills

Microsoft Office

Education

Tools

Microsoft Suite

Job description

Leaders Credit Union in Jackson, TN, seeks an AVP of Business Loan Operations to lead daily lending activities and strategy for its commercial portfolios.

The role requires overseeing processing, closing, booking, servicing and portfolio management, while building workflows and controls to drive accuracy, timeliness and risk mitigation. Supervisory experience in financial services and strong communication skills are essential.