AVP of Business Loan Operations

Leaders Credit Union; Jackson (TN); Sur place; USD 90 000 - 140 000; Plein temps

Résumé du poste

Leaders Credit Union in Jackson, TN, seeks an AVP of Business Loan Operations to lead daily lending activities and strategy for its commercial portfolios.

The role requires overseeing processing, closing, booking, servicing and portfolio management, while building workflows and controls to drive accuracy, timeliness and risk mitigation. Supervisory experience in financial services and strong communication skills are essential.

Qualifications

• At least 2 years of supervisory experience in a financial services position.
• Strong attention to detail, math and organizational abilities, with multitasking capacity.
• Proficiency in Microsoft Office (Excel, Outlook, Word, etc.).
• Professional, courteous demeanor with members and colleagues.
• Very strong written and verbal communication skills.

Responsabilités

• Oversee day-to-day Business Lending Operations, including loan processing, closing, booking, servicing, and portfolio support.
• Build and improve workflows, procedures, controls, and performance metrics to keep operations running smoothly.
• Manage loan pipelines and turnaround times to ensure loans are processed accurately and on schedule.
• Oversee the review, closing, funding, and boarding of commercial, real estate, construction, SBA, and participation loans.
• Ensure loan documentation, collateral, insurance, approvals, and post-closing requirements are completed accurately and on time.
• Maintain compliance with regulatory requirements and internal policies while identifying and addressing operational risks.
• Partner with lending, credit, compliance, accounting, and member service teams to improve processes, reporting, systems, and the overall member experience.

Connaissances

Supervisory experience

Attention to detail

Math skills

Organizational skills

Communication skills

Microsoft Office

Formation

Outils

Microsoft Suite

Description du poste

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

AVP of Business Loan Operations

Jackson, TN, US

Thank you for taking the time to review our AVP of Business Loan Operations position. At Leaders Credit Union, our mission is to “Power your passion and make lives better.” We are very intentional about the hiring and interview process, which means we take our time. We want to make sure that you find the perfect career path! We truly appreciate your interest in Leaders Credit Union.

Who is Leaders Credit Union?We are a member‑owned financial cooperative. This means that we exist to serve the needs of the consumers who own accounts at Leaders Credit Union. They are owners, and their financial well‑being is at the heart of every decision we make. We are one of the largest credit unions in West Tennessee, and one of the most stable. Our purpose is simple: to provide a sound, convenient alternative to traditional banking.

What are our core values?As a team member of Leaders Credit Union, you would be asked to adhere to a specific set of core values. These values should govern all decisions that are made when serving our members’ needs. These values are:

• Member Focused
• Team Oriented
• Community Minded
• Forward Thinking

Why Leaders? Leaders Credit Union has been ranked one of the Best Credit Unions to Work for three years in a row. So, what makes Leaders such a great place to work?

• Great benefits! We offer healthcare, vacation time, sick time, 401k options, and a profit‑sharing plan (just to name a few!) Our Human Resources team is always looking to ensure that our benefit packages are competitive.
• Work with a mission! Our mission statement isn’t just something written on a billboard, we truly look to “power your passion and make lives better.” That mission is lived out by member‑facing personnel as well as our back‑office employees.
• Extensive training! We go to great lengths to make sure you know your job responsibilities and are comfortable through a very thorough training process. But our training goes beyond that. We offer monthly classes on everything from mortgage products to conflict resolution. We give you the tools you need to succeed.
• Room for growth! At Leaders, you are only limited by your own ambition. Being part of a quickly growing financial institution leaves room for personal growth, and we do our best to promote from within whenever possible.

What does a day as an AVP of Business Loan Operations look like?

Responsibilities include, but are not limited to:

• Oversee day‑to‑day Business Lending Operations, including loan processing, closing, booking, servicing, and portfolio support.
• Build and improve workflows, procedures, controls, and performance metrics to keep operations running smoothly.
• Manage loan pipelines and turnaround times to ensure loans are processed accurately and on schedule.
• Oversee the review, closing, funding, and boarding of commercial, real estate, construction, SBA, and participation loans.
• Ensure loan documentation, collateral, insurance, approvals, and post‑closing requirements are completed accurately and on time.
• Maintain compliance with regulatory requirements and internal policies while identifying and addressing operational risks.
• Partner with lending, credit, compliance, accounting, and member service teams to improve processes, reporting, systems, and the overall member experience.

What is the schedule?Our hours for this position are 8:00 am to 5:00pm Monday through Friday. Sometimes giving top‑notch member service may require a little overtime, but we value work‑life‑balance and do our best to limit this.

Does your skill set and experience line up?For this role, we are looking for someone who:

• Has at least 2 years of supervisory experience in a financial services position
• Must have strong attention to detail, strong math and organizational skills, and the ability to multitask.
• Proficiency in Microsoft Suite of Products (Excel, Outlook, Word, etc.)
• Must maintain a professional, courteous, and friendly atmosphere for members and co‑workers
• Must have very strong communication skills (both written and verbal)