Mortgage Loan Coordinator to Loan Originator

Leaders Credit Union; Jackson (TN); On-site; USD 45,000 - 65,000; Full time

Job summary

Leaders Credit Union is seeking a self-motivated individual to start as a Mortgage Loan Coordinator in Jackson, TN, with a clear two-year path to becoming a Mortgage Loan Officer. You will learn the mortgage process from application to closing, support seasoned Mortgage Loan Officers, and work directly with members to understand needs and deliver solutions.

You will gain exposure to mortgage products, lending guidelines, and relationships with real estate professionals while receiving ongoing

Qualifications

• Excellent written and verbal communication skills.
• Strong organizational and time-management abilities.
• Ability to build relationships with members, real estate professionals, and partners.
• Comfort with learning mortgage products and processes.

Responsibilities

• Support Mortgage Loan Officers throughout the mortgage process.
• Gather and review documentation for mortgage applications.
• Communicate loan status and needed items to members.
• Coordinate with internal departments and external partners (agents, attorneys).
• Learn mortgage products, processes, and service expectations.
• Provide professional, timely member communication and strong follow-up.

Skills

Customer service

Communication

Organization

Relationship building

Phone/email/in-person

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Mortgage Loan Coordinator to Loan Originator

Mortgage Jackson, TN, US

2 days ago Requisition ID: 1192

Thank you for taking the time to review our Mortgage Loan Coordinator to Mortgage Loan Officer opportunity!

At Leaders Credit Union, our mission is “Power your passion and make lives better.” We are intentional about finding people who not only fit the position they are applying for today, but also have the potential to grow into their next opportunity.

This position is designed for someone who wants to build a long-term career in mortgage lending.You will begin as a Mortgage Loan Coordinator, learning the mortgage process, supporting experienced Mortgage Loan Officers, working directly with members, and developing a strong understanding of mortgage products and lending requirements.

The goal:Over an approximately two-year development period, you will build the knowledge, experience, and skills necessary to transition into a Mortgage Loan Officer role.

Who is Leaders Credit Union?

We are a member-owned financial cooperative, which means we exist to serve the needs of the consumers who own accounts at Leaders Credit Union. Their financial well-being is at the heart of every decision we make. We are one of the largest credit unions in West Tennessee, and our purpose is to provide a sound, convenient alternative to traditional banking.

What are our core values?

• Member Focused
• Team Oriented
• Community Minded
• Forward Thinking

Why Leaders?

At Leaders, we believe in developing our people. We provide extensive training, opportunities for professional development, competitive benefits, and room for employees to grow as our organization grows. This position takes that commitment a step further by providing a defined career path into mortgage lending.

What will your career path look like?

Phase 1: Learn the Mortgage Business

You will begin as a Mortgage Loan Coordinator, working alongside experienced Mortgage Loan Officers and learning the mortgage process from application through closing.

• Support Mortgage Loan Officers throughout the mortgage process.
• Gather and review documentation needed to move mortgage applications forward.
• Communicate with members regarding loan status, documentation needs, and next steps.
• Coordinate with internal departments and external partners, including real estate agents and closing attorneys.
• Learn Leaders’ mortgage products, lending processes, documentation requirements, and service expectations.
• Provide an exceptional member experience through professional and timely communication.
• Develop strong organizational, follow-up, and relationship-management skills.

Phase 2: Develop as a Mortgage Lending Professional

As your knowledge and experience grow, you will begin developing the skills necessary to become a successful Mortgage Loan Officer, including:

• Building a deeper understanding of mortgage products and lending guidelines.
• Developing confidence discussing mortgage options with prospective borrowers.
• Learning how to identify member needs and recommend appropriate mortgage solutions.
• Developing relationships with members, real estate professionals, and other referral partners.
• Learning how to manage a mortgage pipeline from initial conversation through closing.
• Receiving ongoing coaching, training, and feedback from mortgage leadership.

Phase 3: Transition to Mortgage Loan Officer

Our goal is for a successful candidate to progress into a Mortgage Loan Officer position within approximately two years, based on demonstrated performance, completion of required training and licensing or registration requirements, business needs, and readiness for the role.

As a Mortgage Loan Officer, you will begin developing your own pipeline of mortgage business, building referral relationships, and helping members navigate one of the most important financial decisions they will make.

Who are we looking for?

• Wants to build a long-term career in mortgage lending.
• Is motivated by both member service and professional growth.
• Has excellent written and verbal communication skills.
• Is highly organized and able to manage multiple priorities and deadlines.
• Is comfortable communicating extensively by phone, email, and in person.
• Enjoys building relationships and working with people.
• Is self-motivated, driven, and comfortable receiving ongoing coaching and feedback.
• Has strong attention to detail while still being able to see the bigger picture.
• Is interested in eventually moving into a relationship-building and business-development role.
• Is willing to complete the training, development, and applicable licensing or registration requirements necessary to become a Mortgage Loan Officer.

What is the schedule?

The standard schedule for this position is Monday through Friday, 8:00 a.m. to 5:00 p.m. Occasional additional hours may be necessary to provide exceptional member service, but Leaders values work-life balance.

Ready to Build Your Mortgage Career?

You do not have to come to us as an experienced Mortgage Loan Officer. We are looking for someone with the potential, drive, and desire to become one.

If you are ready to learn the mortgage business, build relationships, serve members, and work toward becoming a Mortgage Loan Officer over the next two years, we would love to hear from you.