Aviation Visitor Experience Guide

ALTEN; Mukilteo (WA); On-site; USD 35,000 - 50,000; Full time

Job summary

An aviation attraction in Mukilteo is seeking enthusiastic Tour Guides to deliver engaging experiences for visitors. Candidates should possess strong customer service and communication skills, with a proven ability to connect with diverse audiences. Responsibilities include leading tours, sharing knowledge about aviation innovations, and ensuring visitor safety. A flexible schedule is required, with the role being full-time and including weekends. The ideal candidate enjoys engaging with guests in a dynamic environment.

Qualifications

• 1+ years of experience in customer service.
• Experience presenting or teaching in a client-facing role.
• Ability to work a flexible schedule including weekends and holidays.

Responsibilities

• Engage customers and enhance visitor experiences.
• Memorize and deliver scripted material to guests.
• Lead tour activities and manage guest interactions.

Skills

Customer service

Communication skills

Teamwork

Public speaking

Education

High School diploma or equivalent

4+ years related work experience

Tools

Microsoft Office

Ticketing systems

Job description

An aviation attraction in Mukilteo is seeking enthusiastic Tour Guides to deliver engaging experiences for visitors. Candidates should possess strong customer service and communication skills, with a proven ability to connect with diverse audiences. Responsibilities include leading tours, sharing knowledge about aviation innovations, and ensuring visitor safety. A flexible schedule is required, with the role being full-time and including weekends. The ideal candidate enjoys engaging with guests in a dynamic environment.