Aviation Technical Operations Specialist II

General Dynamics Corporation; Savannah (GA); On-site; USD 90,000 - 120,000; Full time

Job summary

Gulfstream Aerospace Corporation seeks a Technical Operations Systems Specialist II in Savannah, GA. The role focuses on advising customers on installation, service, repair, replacement, modification, and maintenance of Gulfstream aircraft systems and support equipment.

The incumbent builds strong customer relationships, troubleshoots complex issues, and leads technical guidance across internal teams and external partners to return aircraft to service efficiently.

Qualifications

• Bachelor's degree in aviation maintenance or related field required or equivalent.
• A&P license and EASA B1/B2 preferred with relevant aircraft experience.
• Strong troubleshooting, documentation, and technical communication skills.

Responsibilities

• Responds to in-flight emergencies by coordinating resources and providing technical guidance.
• Conducts system reviews and develops troubleshooting plans for operator/aircraft needs.
• Directs information exchange for repair drawings and temporary fixes in the field.
• Develops and updates troubleshooting procedures and test equipment for Gulfstream aircraft.
• Prioritizes safety, urgency, and policy when handling technical operations requests.
• Initiates customer communications and formal documentation for service events.
• Uses Lean methods to identify improvements in internal processes and speed of issue resolution.

Skills

Troubleshooting

Technical consultation

Customer coordination

Lean methodology

Aircraft systems knowledge

Education

Bachelor's Degree in aviation maintenance/related

A&P license

EASA B1/B2 FlightSafety Master Technician

Job description

Gulfstream Aerospace Corporation seeks a Technical Operations Systems Specialist II in Savannah, GA. The role focuses on advising customers on installation, service, repair, replacement, modification, and maintenance of Gulfstream aircraft systems and support equipment.

The incumbent builds strong customer relationships, troubleshoots complex issues, and leads technical guidance across internal teams and external partners to return aircraft to service efficiently.