Tech Ops Sys Spec II - Avionics/Electrical

General Dynamics Corporation; Savannah (GA); Sur place; USD 90 000 - 120 000; Plein temps

Résumé du poste

Gulfstream Savannah is seeking a Tech Ops Sys Spec II specialized in avionics and electrical systems to support in-service aircraft and customer operations. The role emphasizes troubleshooting, data analysis, and timely RTS decisions within Gulfstream's Product Support network.

You will engage with internal teams and external customers to resolve complex aircraft system issues, develop procedures, and drive improvements using Lean methods, while maintaining strong customer relationships on a

Qualifications

• Bachelor's Degree in aviation maintenance, engineering technology, or related curriculum required or equivalent combination of education and experience.
• 5 years aircraft related maintenance and operations experience required.
• An A&P license, EASA B1/B2 FlightSafety Master Technician and four (4) additional years related aircraft experience may offset the degree.

Responsabilités

• Responds to in-flight emergencies by coordinating resources and providing technical data.
• Interprets operational/maintenance requirements and provides technical consultation to customers and internal teams.
• Conducts in-depth system reviews to develop troubleshooting plans and guides clients to Return To Service (RTS).
• Directs exchange of technical data for temporary or permanent repair drawings in the field.
• Reviews and investigates correspondence from Gulfstream operators; coordinates component transfers for analysis.
• Develops, prepares, and updates troubleshooting procedures and test equipment for Gulfstream aircraft.
• Determines action priorities based on safety, urgency, and policy.
• Initiates and prepares customer bulletins, PCRs, service news items, and related communications.
• Uses Lean methodology to improve internal processes and efficiency.
• Reinforces customer satisfaction and advocates for the customer.

Connaissances

Avionics troubleshooting

Electrical systems maintenance

System-level diagnostics

Formation

Bachelor's degree in aviation maintenance/engineering tech

A&P license or EASA B1/B2 FlightSafety Master Technician

Outils

Honeywell PlaneView EPIC

Rockwell Collins Pro Line

Data Concentration Networks (DCN)

Electrical power generation & distribution

Air Data Systems

Description du poste

Tech Ops Sys Spec II - Avionics/Electrical

Responsibilities for this Position

Tech Ops Sys Spec II - Avionics/Electrical Tech Ops Sys Spec II - Avionics/Electrical in GAC Savannah

Unique Skills

At Gulfstream, our people are at the heart of everything we do. We believe in inspiring and empowering every individual to reach their fullest potential. From workforce development and meaningful connections to a culture of trust, respect, and integrity, we invest in our employees so they can do their best work and achieve success together. Creating and delivering the worlds finest aviation experience starts with our people and when our people thrive, so does our mission.

Experience troubleshooting, maintaining, and supporting avionics and electrical systems on Gulfstream large and mid-cabin aircraft, including:

• Honeywell PlaneView EPIC avionics suites
• Rockwell Collins Pro Line avionics suites
• Data Concentration Networks (DCN)
• Electrical Power Generation and Distribution Systems
• Air Data Systems

Education and Experience Requirements

Bachelor's Degree in aviation maintenance, engineering technology, or related curriculum required or equivalent combination of education and experience. 5 years aircraft related maintenance and operations experience is required.. An A&P license, EASA B1/B2 FlightSafety Master Technician and four (4) additional years related aircraft experience may offset the degree.

Position Purpose

The Technical Operations Specialist II is the primary point of contact for internal and external customers and represent Gulfstreams Product Support network for both technical and non-technical situations. Under minimal direction, provides advice and guidance to the company and the customer on installation, service, repair, replacement, modification and maintenance of Gulfstream aircraft systems and support equipment. Builds customer relationships with regards to troubleshooting and solving the entire spectrum of aircraft systems, support equipment, and operational problems pertaining to our in-service product. Conceive, develop, test, and evaluate new ways to improve the technical support effort.

Job Description

Principle Duties and Responsibilities

Essential Functions

• Responds to in-flight emergency calls from operators by coordinating resources (Flight Operations, Engineering, etc.) and providing technical data and guidance during the event.
• Interprets general operational/maintenance requirements, independently provides technical consultation to customers, Service Center, Product Support, Field Service Representatives (FSR), Customer Operational Readiness Reps (COR), Engineering, other internal departments, and FlightSafety to affect suitable resolutions to various operational conditions.
• Conducts in-depth system review to develop troubleshooting plans specific to operator/aircraft needs. Directs and guides customers, Service Center, FSR, and COR Reps on plan implementation and follow-through to Return To Service (RTS).
• Directs the exchange of technical data necessary to provide temporary or permanent repair drawings for damaged in-service aircraft in the field.
• Review, investigate, and respond as required. to correspondence received from Gulfstream operators, and other agencies. Directing this action includes, but is not limited to, coordinating the transfer of aircraft components for analysis, providing technical support for that analysis, and providing a course of action based on the results of the analysis to effect a continued improvement of the Gulfstream fleet of in-service aircraft.
• Develop, prepare, and update new and existing troubleshooting procedures and processes for Gulfstream aircraft. Coordinate the development and evaluation of test equipment for use on Gulfstream aircraft.
• Determine priorities for handling situations submitted to Technical Operations for action, depending on safety of flight, urgency of the situation, and company policy.
• Initiate and prepare customer bulletins, Pub Change Requests (PCR), service news items, letters, RQAAT presentations, and other formal documentation/communication.
• Use Lean methodology to identify & implement improvements to internal processes that will improve group efficiency and increase effectiveness.
• Re-enforce customer satisfaction, identify areas of customer frustration, and resolve issues and be an advocate for the customer.

Perform other duties as assigned.

Other Requirements

• A good understanding of PC and main frame computer applications including the use of standard computer word processing programs (i.e. Microsoft word) a plus.
• Must have thorough knowledge of aircraft systems, troubleshooting, technical manuals systems, and aircraft maintenance records system.
• Airframe and Powerplant license is preferred.

This job requires one to be able to read, write, speak, and understand the English language.

Additional Information

Requisition Number: 236744

Posting Type: Internal-External

Department: J5682-TECH OPS

Category: Service Center

Percentage of Travel: Up to 25%

Shift: First

Employment Type: Full-time

Salary Grade:E6

Number of Openings: 1

Posting End Date: 10/22/2026

Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

Gulfstream does not provide work visa sponsorship for this position, unless the applicant is a currently sponsored Gulfstream employee.

Gulfstream Aerospace Corporation, a wholly-owned subsidiary of General Dynamics (NYSE: GD), designs, develops, manufactures, markets, services and supports the world's most technologically-advanced business jet aircraft.

Gulfstream designs, develops, manufactures, markets, services and supports the world's most technologically advanced business-jet aircraft.