AOG TechOps Specialist II — 24/7 Aircraft Support

Gulfstream Aerospace; Savannah (GA); On-site; USD 90,000 - 120,000; Full time

Job summary

Gulfstream Aerospace is seeking a Technical Operations Systems Specialist II for the AOG FAST Center in Savannah, GA. The role supports 24/7 operations, coordinating resources across Flight Operations, Engineering, and Service to resolve in-service issues and return aircraft to service.

You will leverage deep knowledge of Gulfstream product support, troubleshooting aircraft systems, and technical data to advise customers and internal teams.

Qualifications

• Bachelor's Degree in aviation maintenance, engineering technology, or related curriculum required or equivalent combination of education and experience.
• 5 years aircraft related maintenance and operations experience is required.
• An A&P license, EASA B1/B2 FlightSafety Master Technician and four (4) additional years related aircraft experience may offset the degree.

Responsibilities

• Responds to in-flight emergency calls from operators by coordinating resources and providing technical data and guidance during the event.
• Interprets general operational/maintenance requirements and provides technical consultation to customers and internal teams to effect resolutions.
• Conducts in-depth system reviews to develop troubleshooting plans and guides on plan implementation and Return To Service (RTS).
• Directs exchange of technical data to provide repair drawings for damaged in-service aircraft.
• Coordinate transfer of aircraft components for analysis and provide actions based on results to improve the Gulfstream fleet.
• Develop and update troubleshooting procedures and test equipment for Gulfstream aircraft.
• Prioritize handling of situations submitted to Technical Operations based on safety, urgency, and policy.
• Prepare customer bulletins, service notices, and other formal communications.
• Use Lean methodologies to improve internal processes and team efficiency.
• Reinforce customer satisfaction and act as advocate for the customer.

Skills

AOG Support

Technical Support

Aircraft Systems

Troubleshooting

Lean Methodology

Customer Guidance

Documentation

Education

Bachelor's Degree in aviation maintenance / engineering technology

Tools

Microsoft Word

Job description

Gulfstream Aerospace is seeking a Technical Operations Systems Specialist II for the AOG FAST Center in Savannah, GA. The role supports 24/7 operations, coordinating resources across Flight Operations, Engineering, and Service to resolve in-service issues and return aircraft to service.

You will leverage deep knowledge of Gulfstream product support, troubleshooting aircraft systems, and technical data to advise customers and internal teams.